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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Omg. Automatic podcast transcription and search?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Three most import slides.

Starting price: $5999
Monitor: $4999
Available in: Fall
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Justin Jackson
Justin Jackson@mijustin
CHEESE GRATER!
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Justin Jackson
Justin Jackson@mijustin
Replying to @louisnicholls_
@louisnicholls_ @mubashariqbal @tylertringas Certainly, founders can do whatever they'd like. 😉

But:

"Bootstrapping is already hard, don't make it harder!" – Jason Cohen

5 customers is inherently more risky (and generally not a good fit for bootstrappers).

A company with 5 customers is probably an enterprise play.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal @tylertringas Like I said:

For bootstrappers, you need to target a market that’s total size is in the millions, or, is worth 10s of millions.

Zen Planner targets the fitness training market: 60,704 businesses, worth $10 billion.

WPengine targets WordPress sites: 37,500,000 potential sites.
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Justin Jackson
Justin Jackson@mijustin
Replying to @tylertringas
@tylertringas @mubashariqbal Guess we disagree!

All the successful companies I’ve seen have targeted large niches (millions of potential customers, or 100s of millions potential revenue).

The reason: even a great company will only be able to capture a fraction of their niche.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal @tylertringas “# of customers” x “avg yearly spend” is your SAM:

10 x $1,000 = too low
1000 x $10 = too low

It’s not unti a bootstrapper gets into this range that it becomes baseline worthwhile:

1000 x $100
100 x $1000

“Size of niche” and “$ they spend” are both important variables.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @smithtimmytim: I believe:

1. Your data shouldn’t be mined to sell you targeted ads.

2. Your timeline should be chronological, not alg…
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
You can build an incredible product for a bad market (small, no money, not motivated) and you’re guaranteed to fail.

But in a large market that’s hungry for solutions (and has money to spend), even mediocre products win.
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Justin Jackson
Justin Jackson@mijustin
Replying to @tylertringas
@tylertringas @mubashariqbal True.

I’m trying to say: “The market you choose to target is important.”

You can build an incredible product for a bad market (small, no money, not motivated) and you’re guaranteed to fail.

But in a large market that’s hungry for solutions, even mediocre products win.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal Also: thousands of other video rental places *did* compete with Blockbuster and did well.

In 2002, Blockbuster had 8,000 stores, Hollywood Video has 1,800 stores, Movie Gallery had 1,400 stores. (Plus, there were 1000s of indie stores that did well during the rental heyday)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal Can you tell me more about what you mean by “building a path to growth?”

What does that look like?

How is it a better approach than what I’m advocating?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal Far more likely to go into a market with no competition and discover there is actually no demand (and then fail).

You’re almost always going up an incumbent.

Sometimes the competitor is adjacent (Blockbuster / Netflix) and sometimes it’s direct (MailChimp / ConvertKit)
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Justin Jackson
Justin Jackson@mijustin
Replying to @louisnicholls_
@louisnicholls_ Total Available Market if fairly well defined: “the total market demand for a product or service.”

Are you talking about the Serviceable Obtainable Market? That’s the portion of the available market that you can (realistically) capture.
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Justin Jackson
Justin Jackson@mijustin
Another analogy: ☀️🍦

"The idea of a small niche (without competition) is appealing. But conversely, it's sure easy to sell ice cream at a crowded beach; even when you’re next to another ice cream stand." – @asmartbear (paraphrased)
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Justin Jackson
Justin Jackson@mijustin
Replying to @louisnicholls_
@louisnicholls_ Are we talking about "small markets" or "smaller niches within larger markets?"

I'm not opposed to targeting a small niche initially within a larger market.

My point is that if your total addressable market is only 10,000 worldwide, that's going to be difficult to bootstrap in.
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Justin Jackson
Justin Jackson@mijustin
Replying to @CADbloke
@CADbloke You can definitely do that! But it’s riskier, and not really a good fit for bootstrapping.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal In a way, but small “bootstrapped” fishers have a big advantage over large commercial fishing vessels.

Ruben is taking on DocuSign, and getting good traction (despite the fact that he’s tiny compared to them!)
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Justin Jackson
Justin Jackson@mijustin
RT
RT @isterin: @mijustin In other words, there are no new struggles. People either struggle with something or they don't. You're just there…
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Justin Jackson
Justin Jackson@mijustin
Replying to @tylertringas
@tylertringas @mubashariqbal I think you’re misunderstanding my point. 😉

The opportunity existed because all the hotel rooms were booked up.

Their history, from the beginning, is about being in the same market as hotels.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It’s one thing or the other: there’s either enough people in motion, or there’s not.

You don’t have enough time, money, and energy to change people’s minds.

They’re either motivated to find a solution, or they’re not.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I think this is the fundamental misunderstanding about startups: you’re not “creating” a market.

The market is already there. (Or, there is no market).

Our job as product people is to serve that market better than they’re being served right now.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
There are examples of anglers who set out to catch Blue Marlin (a rare fish found in tropical waters).

They grind and grind and grind. A few lucky ones will hook one.

It’s the same with businesses. If you choose a small, difficult target market, your chances of success go down
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal Couch surfers, people who beg their friends to let them stay on their couch, etc... are all a part of the total addressable market.

The fact that there was a name for the phenomenon (“couch surfing”) shows there was momentum in that market. It’s not something Airbnb invented.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mubashariqbal
@mubashariqbal The market is the same though (“travelers who want accommodation”).

Airbnb didn’t invent the market, they just changed the way the job was done.

I didn’t start traveling because of Airbnb, I just changed where I stay.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
When Airbnb showed up, hotels, hostels, and B&Bs were already fishing in those waters; they could see there was plenty of fish! 🐠

By the time ConvertKit showed up, MailChimp had already caught millions of fish. But that just meant it was a good fishing spot.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It’s a good sign if you’re at a fishing spot, and you see good anglers pulling out fish. 🎣

That means with the right bait and the right skill, you can catch fish too.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
One reason I like this GIF is it's a good depiction of what traction feels like.

The fish are so excited, they're literally jumping in your boat before you've even taken out your fishing rod.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It's easier to find a pool of hungry fish, and then give them the bait they want.

Likewise, if you find a pool of customers who are hungry for a solution, it's easier to build a product that they'll want.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Sometimes, you start with bait and a rod and you'll ask:

"What fish can I catch with these?"

The business equivalent is starting with a product idea, and asking:

"What kind of customers can I attract to this?"

It's definitely harder to do it this way.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Don't target customers that are rare, hard to find, hard to reach, hard to convince, or don't have sufficient numbers to build a business on!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
If you can't find fish (or customers) it's because:

1. The fish you want are exceedingly rare
2. The fish you want are hard to catch
3. The fish you want are inaccessible (hard to reach)
4. The fish you want don't congregate in groups where you'll have a chance to catch them.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I know it's cliche, but the only way to get the fish you want to catch is to find out which waters they're congregating in.

(This also applies to business)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
For business (and fishing) the problem is almost always related to one or more of these things:

1. Wrong market (targeting the wrong fish)
2. Wrong spot (you're not where the fish are hanging)
3. Wrong bait (you're not offering them something they want)
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Justin Jackson
Justin Jackson@mijustin
If you've ever tried fishing, and you've been in the same spot all day, and have only had a few nibbles... that feeling is very similar to what it feels like when your business doesn't have momentum.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @cheriehu42: podcast spam is real: on @Spotify’s music podcasts page, there’s a podcast called Cardi B, each episode of which is just...…
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Justin Jackson
Justin Jackson@mijustin
Just published a new post:

“Many of the problems entrepreneurs face are related to targeting a niche where there aren't a lot of fish, or the fish aren't biting.”

http://justinjackson.ca/jump
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Justin Jackson
Justin Jackson@mijustin
RT
RT @mijustin: Love this line from @asmartbear's latest essay:

"The 'long tail' can sound appealing, but it sure is easy to sell vanilla ic…
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Justin Jackson
Justin Jackson@mijustin
Replying to @5harath
@5harath I send it mine out every Saturday morning.

People like the reliable frequency, and also the habit forming stuff:

"Read it while you drink your morning coffee."
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Justin Jackson
Justin Jackson@mijustin
RT
RT @dominicstpierre: I'm trying to fund the creation of two video courses (Elm & Go), thought I could request some help, any retweet apprec…
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Justin Jackson
Justin Jackson@mijustin
RT
RT @LaComtesseJamie: Donald Glover’s career reads like a hyper 10 y/o who found a genie.

Donald: I wanna be a famous actor & comedian...
G…
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Justin Jackson
Justin Jackson@mijustin
Replying to @stevenbward
@stevenbward There's a lot of nuance to the "when should you quit" question. 😉

It's more accurate to say:

"Some founders are successful because they didn't quit."

and

"Some founders are successful because they quit and moved to a different idea."
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
After hearing the interview, I went online and bought @robfitz's book ("The Mom Test") on his website: http://momtestbook.com/

Another testament to the power of podcasting. 😁

I remember hearing Ben and Derrick talk about the book and being wary, but hearing Rob convinced me.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @glenmccallumcan: ⚡️⚡️⚡️If your hiring process is filled with coding tests, technical interviews, take home assignments, etc ...

I have…
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Justin Jackson
Justin Jackson@mijustin
Replying to @gpickin
@gpickin sorry, what? haha. don’t know what you’re talking about.
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