Tweets

Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Also, the startup trope of the "starving founder" is toxic.

Founders shouldn't perpetually sacrifice their quality of life.

When they can, they should pay themselves well, reduce work hours, and have a sense of calm.

Make sure you're getting a commensurate return on your bets.
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Justin Jackson
Justin Jackson@mijustin
❤️ the Rockies
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
How does this apply to indie entrepreneurs?

We have to get better at making bets. We can't, as @warrenbuffett says, "swing at every pitch."

Do your research: make sure there's some "pull" from the market. Don't go after every opportunity.

Only swing for the best pitches.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The challenge for high-performance entrepreneurs is that they can make almost anything work – for a while.

Grit, determination, and hustle are important, but they can lead to false positives.

It's quite common to build a business that's just "sort of working."
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Justin Jackson
Justin Jackson@mijustin
Contrary to popular belief: we can't "create" the underlying demand for a product.

(Makers have less influence than you might think!)

Customer demand is determined by multiple factors (many of which are outside of your control).

Here's how demand is created 🧵
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Justin Jackson
Justin Jackson@mijustin
First they hijacked your Twitter threads,
Then they came for your Discord DMs,
And now they're coming for your... Instagram messages?

"We're decentralized, but we still like our spam centralized."
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Also: do decentralized apps work, at scale, in practice?

Example: Twitter already has a decentralized competitor (Mastodon) that hasn't gained traction.

Is there something about traditional apps/biz models that make them succeed despite open-source/decentralized alternatives?
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Justin Jackson
Justin Jackson@mijustin
Replying to @derrickreimer
@derrickreimer If you're sharing your journey to a specific number, especially at the beginning stages, it's helpful.

People feel more connected to your story, start rooting for you, and celebrate your wins.

But, beyond a certain number, it's not that helpful.

https://justinjackson.ca/30k
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I bought a house 12 months ago. (My 4th mortgage)

Previously, all the banks wanted to see was paystubs.

Now that I’m a full time entrepreneur, I knew I’d need a good mortgage broker. He got us a great rate, but damn did they need a lot of paperwork.

They wanted ALL the PDFs.
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Justin Jackson
Justin Jackson@mijustin
If you think “more exposure” will save your startup, just think about DeLorean.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Hiring managers are missing out on incredible people who, by "working in public, have proved what they're capable of.

You don't even need to schedule a call to "get to know them!"

Just DM them & make them an offer: "Hey, if we paid you $200k/year, would you come work for us?"
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Justin Jackson
Justin Jackson@mijustin
Open protocols will, invariably, depend on centralized aggregators, networks, access points.

Email needed Hotmail, Gmail.
The web needed Yahoo, Google.
Crypto needed Coinbase, Cash App.
Podcasts needed iTunes, Spotify.
RSS needed Google Reader.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
(My wife just pointed out that most McDonald’s franchise owners would have been better off investing that $1.2 million in an ETF. “You could earn 8-10% interest, make the same money, and not have to do anything).
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I’m worried about overcapitalization.

Investing $1 billion+ into a podcast ecosystem that didn’t have $1 billion in total revenue last year... is a problem.

Overcapitalization has knock-on effects that won’t be good for podcasting.
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Justin Jackson
Justin Jackson@mijustin
Ok, apparently I can invite more people to the SaaS Club on @joinClubhouse if you follow me: mijustin
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Justin Jackson
Justin Jackson@mijustin
Replying to @boristane
@BorisTane The most useful questions tend to be:

- How are you solving this problem currently?
- How did you find that solution?
- What else did you try? Why didn’t it work? Why did you switch?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
A marketing site should be for people who have a high level of awareness about the product category. (You're not teaching people about what a CRM is here.)

If you're educating the consumer, that should happen in blog posts, videos, tutorials, talks, Twitter, podcasts, PR, ads.
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Justin Jackson
Justin Jackson@mijustin
Replying to @rohangilkes
@rohangilkes This is a battle that indie devs have been fighting for a long time.

If we can get Apple to change their guidelines, it will enable more indie devs to build better businesses.

Megacorps are sucking all the oxygen out of the room; they're making it harder for indies to succeed.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Incidentally, many kids with evangelical backgrounds end up finding entrepreneurial success.

Why? We were given lots of chances to “do stuff.”

“Can I organize an event?” Sure!
“Can I speak on stage?” Sure!
“Can I build the website?” Sure!
“Can I design the bulletin?” Sure!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The risk with overemphasizing “execution” is it deludes people into running that if they work hard enough they can make any idea successful.

It’s just not true.

On the flip side, an idea that has tons of demand may need less “hard work” to make it succeed!
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Justin Jackson
Justin Jackson@mijustin
Iceland has the best coronavirus dataviz I’ve seen (powered by an impressive number of tests):

https://www.covid.is/data

I wish every country’s health authorities had websites like this! 👏
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Justin Jackson
Justin Jackson@mijustin
This part in “The Timeless Way of Building” is incredible:

“We can come alive only to the extent the buildings and towns we live in are alive. To understand this clearly, we must first recognize that what a town or building is, is governed, above all, by what is happening there”
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
All of the other advice you hear ("build an audience first," "validate your idea," "target a niche") is irrelevant unless you're in the right market.

If the economy is the ocean, and entrepreneurs are surfers, a market is the wave that you ride. 🌊🏄‍♂️
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
How big is the market?

❌ "There are 1.4 million potential customers in this market."
✅ "Last year, 1.4 million real estate agents spent a collective $131 million on digital signature software."
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
When your kid asks you for podcast recommendations you drop everything.

Sending her podcast recs is my new job now.
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Justin Jackson
Justin Jackson@mijustin
We often use data to make decisions.

But often, we're using "bad data."
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Apple has consistently followed this approach.

They didn’t make the first:

- PC
- Laptop
- MP3 player
- Smart phone

They saw the existing demand, and built on it.
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Justin Jackson
Justin Jackson@mijustin
People interpret what you say (your tweets, blog, podcast, emails) through the lens of their current circumstance.

As a publisher, it’s been interesting to see all the different ways people process a piece of content.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Another way to think of market demand:

It’s the wind in your sails.

You can build the ship (your product) but without the wind (market demand) you won’t go anywhere.

The strength of the wind will determine how fast you’ll go.

🌬⛵️
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Justin Jackson
Justin Jackson@mijustin
New @buildyoursaas episode out where @jonbuda and I talk about:

- Visiting Spotify 🇺🇸 HQ in New York
- Finding an office (instead of working from home)
- How to handle our partner expenses
- Not drinking alcohol at conferences
- Exploring Vue.js

https://overcast.fm/+MBmVWIE1w
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Justin Jackson
Justin Jackson@mijustin
Replying to @Julian
@Julian I just gave a talk on “making your podcast stand out” 👌
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
One reason I like this GIF is it's a good depiction of what traction feels like.

The fish are so excited, they're literally jumping in your boat before you've even taken out your fishing rod.
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Justin Jackson
Justin Jackson@mijustin
I just sent my newsletter out and didn't make a Star Wars joke. 🤦‍♂️

#Maythe4th
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Justin Jackson
Justin Jackson@mijustin
I rarely work late these days.

But when I do...

I listen to @ShaniaTwain. ❤️
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
We like to think that entrepreneurs are building something out of nothing, but that's almost impossible.

You're always building on top of something.

General Motors, for example, benefitted greatly when the federal government started publicly funding freeways.
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Justin Jackson
Justin Jackson@mijustin
🏭 While platforms like AWS are great, I worry about centralizing all that power in Amazon's hands.

🤔 I wonder if we could return to keeping servers under our desks, but leverage new distributed computing tech to give us the same redundancy + scalability.
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Justin Jackson
Justin Jackson@mijustin
People say "I don't like unsolicited advice."

I think the deeper truth is people don't want to receive advice from folks they don't *trust*.

Without a context of trust, you'd be foolish to follow anyone's advice.
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Justin Jackson
Justin Jackson@mijustin
The "Deploy to @heroku" button makes it easy for anyone to deploy source code from GitHub to Heroku (no manual steps).

One thing I'd ❤️ to see: Heroku pays the developer a commission anytime someone deploys code using this button.

🤔 Good way to fund open-source projects?
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Justin Jackson
Justin Jackson@mijustin
Chicago! I ❤️ your city.

Amazing people.
Beautiful architecture.
Incredible food.

Back to 🇨🇦 now, but I'll be back.

(And launching @TransistorFM tomorrow!)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I’m not opposed to paying sales tax, I just abhor the administrative burden it puts on small companies.

It feels like collection and remittance should be at the payment processor level (this is something @Gumroad did for VAT and it was hugely helpful).
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Justin Jackson
Justin Jackson@mijustin
🎉 I'm turning 38 on Sunday (also Father's Day!).

📰 In tomorrow's newsletter, I'm sending the most important lesson I've learned in all my years: http://justinjackson.ca/newsletter
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
👉 Getting the sale isn't enough.

Your product needs usage to succeed.

- "I ordered the book, but never read it."
- "I bought this app, but I never logged in."
- "I backed it on Kickstarter, but it just sat in its box."
- "I got the upgrade, but I kept using the old version."
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Justin Jackson
Justin Jackson@mijustin
"Chances are good that you've found product-market fit if a customer gives you a lot of their time, money, and can't stop talking about the product." – @hnshah
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Justin Jackson
Justin Jackson@mijustin
Why isn’t “I already bought this product” an option here?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
If I didn’t love the BC ⛰ so much, I’d probably build my next startup in Ottawa:

- home to @Shopify
- affordable housing
- good employment options for other family members
- lots of local talent to hire when you need to scale
- 🛫 1 hr to Toronto, 2 to NYC
- 🇨🇦 capital city
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Justin Jackson
Justin Jackson@mijustin
I've seen so many "online communities" come and go (private Slacks/Forums/Groups).

Really proud of what we've built at @prodpeopleclub. Folks regularly say it's the most active + positive group they're apart of.

Going strong since 2013! 🙌
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Justin Jackson
Justin Jackson@mijustin
"Switching costs killed my old startup. It's one thing to build software, it's another to get users to change their habits." – @brennandunn
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Justin Jackson
Justin Jackson@mijustin
Makers are increasingly product focused.

We *should* be results focused.

What do we enable users to do that they couldn't do before?
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Justin Jackson
Justin Jackson@mijustin
The biggest threat to a product (or service) is the customer finding a better way to get the job done.

Quicker, cheaper, easier...
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Justin Jackson
Justin Jackson@mijustin
When you're doing "marketing" you're making a promise to potential customers.

To succeed, you have to be able to deliver on that promise.
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Justin Jackson
Justin Jackson@mijustin
This piece by @cliffordoravec is 💯 @cliffordoravec/the-epic-guide-to-bootstrapping-a-saas-startup-from-scratch-by-yourself-part-1-4d834e1df8c1#---0-185.vocfytdji" rel="noopener noreferrer">https://medium.com/@cliffordoravec/the-epic-guide-to-bootstrapping-a-saas-startup-from-scratch-by-yourself-part-1-4d834e1df8c1#---0-185.vocfytdji
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Justin Jackson
Justin Jackson@mijustin
The biggest challenge with running your own business?

“The will to persist.” ✊

Even when it’s going good, it’s exhausting! 😄
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Justin Jackson
Justin Jackson@mijustin
"These kitchen cabinet handles have been perfectly engineered to catch headphones and RIP THEM OUT OF YOUR EARHOLES"
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Justin Jackson
Justin Jackson@mijustin
Being a parent is the hardest thing I've ever done. By far.

It's the best. ❤️
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Justin Jackson
Justin Jackson@mijustin
A lot of software products miss a huge opportunity: printable reports that could make a user look like a hero in a meeting.
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Justin Jackson
Justin Jackson@mijustin
Show me something cool/fun you've built on the web. ✨

I'll go first: My oldest son and I built a browser game called Table Flipper to help folks burn off office anxiety/anger. 😅

https://megamaker.ca/tableFlipper/

My middle son made this video trailer for it.

(And my youngest helped…
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Justin Jackson
Justin Jackson@mijustin
Hanging out with a bunch of folks who ❤️ RSS at the @Nationals game.
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Justin Jackson
Justin Jackson@mijustin
My boys are cooking their own dinner tonight 👀
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Justin Jackson
Justin Jackson@mijustin
Evening walk
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Justin Jackson
Justin Jackson@mijustin
B2B vs B2C feels like a flimsy distinction, especially in today’s economy.

If someone buys an expensive camera for personal use, and then two weeks later decides to start shooting weddings, would they be considered an SMB?

In this scenario, is the camera company B2B or B2C?
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