Tweets

Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
With a vaccine on the horizon, we're also going to see some businesses come roaring back.

In 2021-2022 I'm expecting to see growth in:

- Live music
- Coworking
- Gyms & fitness
- Travel & tourism
- Events & parties
- Alcohol & cannabis
- Coffee shops, pubs, restaurants
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The Zappos office was chaotic and loud. But it was also infused with a genuine joy I hadn’t experience anywhere else.

Everyone was excited to be there.

Tony encouraged positivity, creativity, connectivity, and it showed itself in the people at Zappos.
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Justin Jackson
Justin Jackson@mijustin
@noahkagan I’ve been enjoying your podcast lately. It feels like you’ve switched to a different channel lately: everything feels more human, more empathetic.

Just finished your episode with @fortelabs. It feels like I “get” him more now. Really great conversation.
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Justin Jackson
Justin Jackson@mijustin
Also true for folks starting out as founders.

For example: many people think that experienced founders are figuring everything out on their own.

I ask other people for advice (daily!!!).

I’m constantly DMing folks for help, gut checks, showing people my numbers, etc. https://twitter.com/ashleymcnamara/status/1314621856884768768
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Sometimes we hold on to things that *aren't working* because it's all we have going.

But, we do things (mostly) so our families can have a better life.

If that business/relationship/commitment isn't serving that purpose, it's not worth pursuing!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Customer demand is shaped by these factors:

- Changes in price or supply of related goods
- Government policy, investment, R&D
- The ubiquity of related technologies
- Evolving societal trends and tastes
- Rising (or falling) incomes
- Evolution in a category
- Economic cycles
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Independent businesses rarely create demand on their own.

We're almost always tapping into existing demand that's already been building.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Who gets hired? Folks who are known for something.

How do you get known? You make waves! You share what you know. You challenge the status quo.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It's not surprising that many of the most successful bootstrapped businesses were built on top of email (MailChimp, ConvertKit, Campaign Monitor, Postmark, Litmus).

Open platforms create opportunities for small businesses.
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Justin Jackson
Justin Jackson@mijustin
@pjrvs It takes time to adjust. (Maybe 2-3 weeks?)

I made the transition in 2011. Now I can’t imagine not standing. But it definitely felt weird to stand to think and write initially.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The biggest improvement is on mobile.

Now you can create an episode, upload your audio, and view your podcast stats, all from your phone.
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Justin Jackson
Justin Jackson@mijustin
Replying to @tylertringas
@tylertringas One observation: law firms and accounting firms will need to get educated about international law to do well in this new economy.

I’ve asked so many about cross-border issues (🇨🇦🇬🇧🇺🇸) and they don’t have a clue.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I know talented makers who had to hunt for years before they found a good idea.

Good ideas are not easy to find. Often, you have to wait for them.

The problem is, most of us are impatient and want to *execute* as soon as possible, so we pick the first idea that comes to mind.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I would wake up and spend the whole day thrashing, trying to make money so I could survive.

I didn’t think about the future; I was consumed by my need to survive.

As soon as I started making more money, my desperation subsided.

I started dreaming about the future again.
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Justin Jackson
Justin Jackson@mijustin
In 1998, Chip started hearing about yoga in coffee shops, and ads posted on telephone poles.

Then, he joined a class that grew from 6 people to 30 people in a week.

Learning to recognize when momentum is building is a key skill for entrepreneurs.
https://justinjackson.ca/surfing
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It’s very difficult to put people who are not in motion into motion.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The best businesses unlock pockets of untapped demand.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
When you’re looking for a market, whether something is small (or specialized) doesn’t matter as much as “is there a sizable group here who are actively spending money to make their lives better.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This approach isn’t just for bootstrappers.

Tesla, Microsoft, Apple, and Amazon all entered existing categories where folks were already spending money.

They rode a rising tide; they didn’t create the wave. 🏄‍♂️
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Justin Jackson
Justin Jackson@mijustin
Is "pair designing" a thing like "pair programming" is?

Today I paired with @studiofellow.

I gave him a hard challenge: show me how to make this image look good using only Fireworks CS5, Photoshop CS5, or Sketch!

Full video here: https://youtu.be/Rd8PsxJSnGY
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The product-market fit survey asks customers to guess about their future feelings.

But... humans are generally bad at forecasting their future behavior.

They might say “I’d be disappointed if this went away,” only to find (in the future!) it doesn’t bug them that much!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I've had a few conference calls with really impressive, well-respected enterprise orgs.

There is a big part of me that would LOVE to have them on @TransistorFM.

But, they have a lot of requirements that would be difficult to build and support.
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Justin Jackson
Justin Jackson@mijustin
“If you want your podcast to be a business, you need to be an entrepreneur first, and a podcaster second.” – @mykemacapinlac

#podsummit
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Other items that prompted the move:

1. Custom theme dev in Statamic is way better than WordPress.
2. Statamic works with our existing Git workflow.
3. Statamic auto deploys on updates to master on GitHub. ⚡
4. Statamic stores all the content in flat markdown files. No database!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
In the past, I released a product that looked like a big winner. Lots of preorders and positive testimonials.

But after the initial launch, sales stopped.

What I learned: many of those launch customers were fans, excited about my new project.

But beyond fans, nobody wanted it.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It's easier to find a pool of hungry fish, and then give them the bait they want.

Likewise, if you find a pool of customers who are hungry for a solution, it's easier to build a product that they'll want.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
After hearing the interview, I went online and bought @robfitz's book ("The Mom Test") on his website: http://momtestbook.com/

Another testament to the power of podcasting. 😁

I remember hearing Ben and Derrick talk about the book and being wary, but hearing Rob convinced me.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Your mid-to-late 30s are a time of reckoning:

Are you where you thought you'd be?

It's the time of our life when a lot of our idealism dies; because we realize that life is more complex and difficult than we originally imagined.
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Justin Jackson
Justin Jackson@mijustin
After knowing each other on the internet for years, I finally got to meet up with @jonfriesen from @megamaker IRL today in Vancouver! 🙌
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Justin Jackson
Justin Jackson@mijustin
"I prefer to do this the way I've always done it."

☝️ Changing people's habits is hard.

"This is the way we've always done it" has a huge gravitational pull.

If your product is continually fighting this gravity, you're going to have a hard time.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I know a lot of folks don't like Black Friday (the emails, the crowds, the commercialism). I get it!

But, for a lot of small companies, this is a once a year chance to:

1. Give folks a deal (which feels good!)
2. Earn a big chunk of their annual revenue
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Justin Jackson
Justin Jackson@mijustin
When you bring an idea into the world, and it's successful, it makes you feel indestructible.

But one of the biggest threats to an entrepreneur's judgment is when they "start believing their own mythology."

This section from "Profit First" definitely has me 🤔.
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Justin Jackson
Justin Jackson@mijustin
👋 Looking for folks using Rails + Heroku in the following environments:

- Solo-bootstrappers 👨‍💻
- Current YC founders 👩‍💻👨‍💻
- Agencies 👩‍💻👨‍💻👩‍💻👨‍💻
- Enterprise folks who also use Salesforce 👩‍💻👨‍💻👩‍💻👨‍💻👩‍💻👨‍💻

If that's you, please DM me!
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Justin Jackson
Justin Jackson@mijustin
The responses to this morning's newsletter have been fantastic.

❤️ Thanks to everyone who shared!
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Justin Jackson
Justin Jackson@mijustin
Deep thoughts while looking at this weird map on Instagram.
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Justin Jackson
Justin Jackson@mijustin
Replying to @levelsio
@levelsio Question: what defines "bootstrapped" for you?

Ie. Do the following businesses count:
- took money from friends or family
- took out a loan (or other financing)
- invested their own inheritance
- invested money earned from other business
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Justin Jackson
Justin Jackson@mijustin
@im_brian_d @JessicaMauerhan It gives you more freedom:
- freedom to choose where you live
- less commuting
- better working hours
- and, for certain markets, better pay
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Justin Jackson
Justin Jackson@mijustin
👉 Today, @tylertringas sent me a really thoughtful video, where he gave me some solid ideas for improving and growing @TransistorFM.

I ❤️ this community of product people who are so open to helping each other out.

Thank you, Tyler! 🙌
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Justin Jackson
Justin Jackson@mijustin
✈️ I'm flying to Chicago next week for @LaraconUS *and* so we can launch @TransistorFM.

@jonbuda and I would like to have a meetup for our podcast listeners. Any ideas for a good spot? I'm guessing we'd have 10 (maybe 20?)
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Justin Jackson
Justin Jackson@mijustin
This has been a reoccurring theme here at #microconf:

“Instead of asking: ‘what should I build?’ Ask: ‘who should I serve?’” – @patio11
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Justin Jackson
Justin Jackson@mijustin
Replying to @rrhoover
@rrhoover I want a new podcast called "Ryan's drafts" where every week, you read an unsent email. 😉
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Just stay focused on:

- Who is this for?
- What are they struggling with?
- No really is that a real obstacle in their lives?
- Will they pay to remove that obstacle?
- How can I help them overcome that obstacle?
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Justin Jackson
Justin Jackson@mijustin
Yes!

This is exactly what happened with MailChimp. When they started, nobody (especially Outlook, Hotmail or Gmail) wanted to touch bulk email newsletters with a ten foot pole.

Just a boring, super messy problem (have you tried coding an HTML email? 😱)

https://twitter.com/ckeene/status/942966312929656832
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Currently, for drivers, podcasts compete with radio and music.

With self-driving cars they’ll compete with Netflix, FB, YouTube. #jtbd
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Justin Jackson
Justin Jackson@mijustin
I'm curious about folks who recently bought an online course:

What course did you buy?
How much did you pay?
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Justin Jackson
Justin Jackson@mijustin
👏 Just published: “Build what people want, not what they need” @mijustin/build-what-people-want-not-what-they-need-c04e466f8bdf#---0-57" rel="noopener noreferrer">https://medium.com/@mijustin/build-what-people-want-not-what-they-need-c04e466f8bdf#---0-57
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Justin Jackson
Justin Jackson@mijustin
Racism is sinister and vile.

Stop saying hateful things.
Stop doing hateful things.

Stop hating people!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Your lazy, scared self wants you to take the easy way out. Don't succumb to that.

Make the right decision every time; even when it's hard.
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Justin Jackson
Justin Jackson@mijustin
😮
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Justin Jackson
Justin Jackson@mijustin
Huge pain in the ass: generating good sales reports when sales are split between Stripe AND PayPal.

:(
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Justin Jackson
Justin Jackson@mijustin
Authors:

Remember, for people to buy your book, they have to know, trust and like you.

Building rapport doesn't happen overnight.
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Justin Jackson
Justin Jackson@mijustin
This 2013 MacBook Pro is by far the most impressive machine I've owned.

Nearly perfect.
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Justin Jackson
Justin Jackson@mijustin
When you're introducing a new product...

"Habit and anxiety are your silent competitors.”
@alanklement
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Justin Jackson
Justin Jackson@mijustin
What most new products are missing is a killer use-case.

You need a case study that makes people go:
"I want to be able to do that."
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