Tweets

Justin Jackson
Justin Jackson@mijustin
Nutella addiction is real.
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Justin Jackson
Justin Jackson@mijustin
Replying to @songadaymann
@songadaymann Question (as a Canadian looking): why isn’t Warren polling higher?

As an outsider, it feels like her message, debate performance, etc. are really resonating.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @Pinboard: This morning I want to tweet a bit about Alaska! Our largest state is rarely in the national political news, but there has be…
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Justin Jackson
Justin Jackson@mijustin
Replying to @bryce
@bryce I’m listening to it today too! I took a break, but that into story is 😮
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
“Any preconception about the way things ‘ought to be’ always interferes with your sense of reality; it prevents you from seeing what is actually going on – and this will always prevent you from making the environment alive.”
– Christopher Alexander
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Every page has these statements that resound to my core:

“For what is at stake, in a pattern that lives, is not merely the fact that it makes us feel good, but the fact that actually liberates a portion of the world from the imprisoning effect of concepts and opinions.”
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Justin Jackson
Justin Jackson@mijustin
This is the most incredible book on architecture (by Christopher Alexander).

I don’t know if a book has ever resounded with me this deeply before.

It’s truly wonderful.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @Charlesvinette: @mijustin Your latest article, "Business is like surfing", is one of the best piece of content I've read recently. Very…
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Justin Jackson
Justin Jackson@mijustin
RT
RT @KateBour: This new post is 🔥

“Surfers follow waves; entrepreneurs respond to customer demand.”

If you’re exploring a business idea o…
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Justin Jackson
Justin Jackson@mijustin
Replying to @joelmfg
@joelrandyblake Yes, but if they can "create more demand," why wouldn't they create the same level of demand for all their products?

Why is the HomePod such a bad seller?
Why does Apple Music only have 20% market share?

My point is that demand comes from the market, not the company.
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Justin Jackson
Justin Jackson@mijustin
Replying to @joelmfg
@joelrandyblake If big companies can truly "create" demand, why can’t Apple replicate their iPhone success across all their products?

It seems the size and shape of demand is defined externally.

There were pre-existing market conditions in the smartphone market that Apple benefitted from.
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Justin Jackson
Justin Jackson@mijustin
Replying to @joelmfg
@joelrandyblake VC money enables startups to operate outside of normal market conditions:

- CAC doesn’t matter as long as userbase is growing
- They can undercut market prices (and lose money)
- Often, they ignore gov regulations

They're not creating business demand in the traditional sense.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @mijustin: Entrepreneurs respond to existing demand, they don’t create it.

The market should already be “pulling” for what you’re build…
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Justin Jackson
Justin Jackson@mijustin
Replying to @CnstDev
@CnstDev We can learn to observe and recognize the shape of good markets.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
VC money enables startups to operate outside of normal market conditions:

- CAC doesn’t matter as long as user base is growing
- They can undercut market prices (and lose money)
- Often, they ignore gov regulations

It looks like they’re creating demand, but it doesn’t last.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
We have limited influence over:

- What kinds of things customers want
- How bad they want them
- Global supply

But we have almost zero influence over:

- How many customers there are
- How much they can spend
- What their alternatives are
- Socio-political trends
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Justin Jackson
Justin Jackson@mijustin
Replying to @MattGiovanisci
@MattGiovanisci And the strength of the “pull” (often dictated by how *many* people want it, and how bad they want it) will determine the success of the product.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
If Apple “created demand” for the iPhone, why can’t they replicate that success across all their products?

Because they can’t define the size and shape of demand! That’s my point.

There were pre-existing market conditions in the smartphone market that Apple benefitted from.
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Justin Jackson
Justin Jackson@mijustin
Replying to @thisiskp_
@thisiskp_ @estraschnov Smartphones and headphones existed prior to iPhone/Airpods (and had healthy demand curves already).

Before iPhone, I had a:
- Blackberry
- Netbook (with 3G internet)
- Nokia E62
- Palm Pilot (with touchscreen!)

These all helped shape demand for iPhone (among other factors).
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Justin Jackson
Justin Jackson@mijustin
Replying to @philipliao_
@pliao39 @david_perell Adam Wathan and Steve Schoger have built an incredible audience with http://refactoringui.com

But they didn’t generate the demand for “UI education.”

There was untapped demand in the market that enabled them to:

a) build an audience
c) sell to them
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong That’s a specific implementation, in response to a broader demonstrated demand.

The pieces were all there, and all contributed to the demand for the iPhone.

For example, I had a Palm Pilot (with a touchscreen!) years before Apple launched the iPhone.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Supply generally follows demand.

This makes sense! Customer demand increases, entrepreneurs respond to that demand by supplying a solution.

For example, Airbnb hosts respond to demand; they don't create it.

Ref: #bea6f2bd672f" rel="noopener noreferrer">https://www.forbes.com/sites/hbsworkingknowledge/2018/02/27/the-airbnb-effect-cheaper-rooms-for-travelers-less-revenue-for-hotels/#bea6f2bd672f
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Justin Jackson
Justin Jackson@mijustin
Replying to @caffeinatedwes
@caffeinatedwes @jonnyburch Exactly. And supply (generally) follows demand.

AirBnB hosts respond to demand; they don't create it.

Ref: #bea6f2bd672f" rel="noopener noreferrer">https://www.forbes.com/sites/hbsworkingknowledge/2018/02/27/the-airbnb-effect-cheaper-rooms-for-travelers-less-revenue-for-hotels/#bea6f2bd672f
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
What factors shape market demand?

- Changes in price or supply for related goods
- Government policy, investment, R&D
- The ubiquity of related technologies
- Evolving societal trends and tastes
- Evolution in a product category
- Rising (or falling) incomes
- Economic cycles
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Demand grows on its own, influenced by a variety of factors, until it reaches a tipping point, at which point companies build things that satisfy that demand.
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong Another way to look at that;

Demand grows on its own, influenced by a variety of factors, until it reaches a tipping point, at which point companies build things that satisfy that demand.
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong Before the iPhone I had a:
- Blackberry (with 3G)
- Netbook (with a 3G USB stick)
- Nokia E62 (with 3G)

There was lots of demonstrated demand for those features before the iPhone was launched.
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Justin Jackson
Justin Jackson@mijustin
Replying to @undefineduser23
@lucasdotjs People often can't (or won't) articulate their desires honestly.

But... their actions tell you the real story. People search Google, ask for recommendations, and make purchases every day. That's the evidence you're looking for.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The best businesses unlock pockets of untapped demand.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
When there’s sufficient demand for a product you can feel it.

It feels like the market is pulling you (as opposed to you trying to pull the market over to your product).
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Justin Jackson
Justin Jackson@mijustin
Entrepreneurs respond to existing demand, they don’t create it.

The market should already be “pulling” for what you’re building; the demand should already exist.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @grescoe: "The automobile has dissolved the living tissue of the city. Its appetite for space is absolutely insatiable; moving & parked,…
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Justin Jackson
Justin Jackson@mijustin
Marketing experiment we're trying at @TransistorFM:

We're using @ContestKit to power a giveaway contest:
https://transistor.fm/contest

It's only been running for a few days, but one positive effect we've already seen is the number of people talking about Transistor on social.
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Justin Jackson
Justin Jackson@mijustin
Replying to @markowsiak
@markowsiak Thanks Mark! Really glad so many people have found that talk helpful and encouraging.

I’m glad @taylorotwell took a chance on me and let me talk about it!
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Justin Jackson
Justin Jackson@mijustin
Replying to @jamischarles
@jamischarles @kentcdodds @taylorotwell Yup, both approaches can work.

The idea of doing a “series” within a podcast is particularly appealing, because building a podcast audience is hard (so not having to re-build your audience is nice).
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