Tweets

Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This phenomenon is probably best exemplified by @sivers’ story:

He spent 12 years pursuing his dream of being a professional musician, but it was his small side project (CD Baby) that became his first “hit.”

https://youtu.be/mBlJVazr4A0
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Justin Jackson
Justin Jackson@mijustin
Here’s a fun game for parents to play:

“What objects have the kids stuck to my ceiling?”

Just looked up from the couch and can see:

- a sticky hand
- the letter “R”?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Creators have to play this weird game, where they chase algorithms developed by big corp interests.

"Twitter threads attract a lot of attention; let's make those!"

It's mutually beneficial for a time (the creator gets followers) but ultimately the benefit goes to the platform.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Owning an indie startup, or being an indie creator, can be incredibly rewarding.

In the right context, it can provide a better life: more margin, more freedom.

But getting there isn’t a sure bet. There are things you can do to increase your chances, but nothing is guaranteed.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
We want to thank everyone who helped us with @TransistorFM along the way: our customers, the podcast community, the indie SaaS community, our founder friends, and our families.

Thank you. ❤️
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Someone might say "I need to lose weight," but their real desire is to look (and feel) good.

Workers might use PowerPoint because they "need" slides, but what they really want is the fun of getting to be creative at work.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This is what makes business so interesting: anyone can suit up and play at the highest level.

This isn’t true for most high-level pursuits: if you run on an NBA court, you’ll be asked to leave. ⛹️😄

In business anyone can play, but you’re up against serious contenders.
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Justin Jackson
Justin Jackson@mijustin
Just heard the news about the shooting in Texas.

Completely devastating for the families, and the Uvalde community. 💔

Those poor kids. 😭
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Justin Jackson
Justin Jackson@mijustin
Yup. The horse (customer) has to be actively searching for water.

And, if they’re really thirsty, you don’t have to convince them to drink when they find your trough.

But, how do you keep a horse coming back to your trough every time they get thirsty? https://twitter.com/ryanchenkie/status/1526956211249233920
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This is broadly my story:

I started building products at a similar time as many of my peers.

The difference is I started by swinging at every pitch, while my successful friends found a market with strong demand.

It wasn't until I settled down that I found something that worked
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Justin Jackson
Justin Jackson@mijustin
We desperately need real action on climate change.

The negative effects from a climate crisis will be substantially worse than what we saw during COVID.

More fires 🔥
More drought 🌾
More deadly storms ⛈
More disease 🦠
More deaths ☠️ https://twitter.com/ClimateHuman/status/1516617465878302720
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Justin Jackson
Justin Jackson@mijustin
Too many creators underestimate the power of THE MARKET.

Because we're creative, we think that building something cool will automatically make it desirable.

But consistent, growing, sales revenue comes from building something that customers are already searching for. https://twitter.com/jayclouse/status/1513543735648440322
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Justin Jackson
Justin Jackson@mijustin
A rational society cannot thrive if it maintains a state of blissful ignorance.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The job-to-be-done:

"I want a public archive of my tweets, mirrored on a domain/site that I control."
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Justin Jackson
Justin Jackson@mijustin
Bob Iger retired from Disney at age 70.

How many tech CEOs/founders are in their 60s?

(Do you think you'll still be working in tech in your 60s?)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This is a fairly representative week of support tickets at @TransistorFM.

It's about ~100 conversations per week:

60-70% of those are new conversations,
30-40% is us responding to existing threads.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
At @transistorfm, we've had a live chat widget from the beginning.

I know some founders don't like them (or find them overwhelming), but from my perspective it's been a goldmine.

There's something special about being able to help customers right away.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Method 5: record YouTube product reviews and see which ones get the most traction

Look for SaaS categories that interest you, and make review videos:

- Alternative to [X]
- Best software for [X]
- [X] vs [Y]
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Your story is a compelling reason to switch!

The biggest advantage of “build in public” is that people become invested in your story; they want to see you succeed.

Many of @TransistorFM’s early customers signed up (or switched to us) because they’d been following our journey.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
When potential users ask: “how do you compare to X in terms of features?” ask them:

“What brought you here today? What’s your goal for this project?”

Once they answer, say: “we don’t have all of X’s features, but I’ll work with you personally to help you achieve that goal.”
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Justin Jackson
Justin Jackson@mijustin
Big tech companies say they care about podcasting.

But, in reality, it's the *small* independent companies and devs who really care. ❤️

Many of these tech companies, with billion/trillion-dollar market caps, generate tons of customers support for small indies. https://twitter.com/marcoarment/status/1483455612419719172
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Won’t web3 projects continue to need centralized aggregators like Spotify, Apple, Google, Facebook, Discord, Twitter in order to reach an audience?

If that’s true, in a web3 world, won’t big corporations continue to control distribution, and assert considerable power?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
On @tferriss's podcast, @naval and @cdixon spoke about how web3 enables creators to own digital property.

But what about discoverability?

Spotify's power is in its distribution; it's a central place to find, discover, and consume music.

How will that go away under web3?
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Justin Jackson
Justin Jackson@mijustin
“The more that people in a group are alike, the more vulnerable they are to a single tension affecting the whole.”

@lukeburgis, Wanting
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Justin Jackson
Justin Jackson@mijustin
Replying to @lesley_pizza
@lesley_pizza Personally, I would put “Publish your newsletters, directly from WordPress” as the H1.

“Halve your publishing time, double your reach” doesn’t tell me what your product does.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I wonder if the proliferation of vague headlines, value-props, and sentiment-based "benefit-driven" copy is actually working... or is this a case of marketers believing their own BS?

Reference: @tiffatiel's hilarious startup homepage generator.

http://tiffzhang.com/startup
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I think many would-be founders underestimate the risk/cost/reward calculation when it comes to “start my own business vs find a good job.”

If you’re in a job you hate, you’re usually better to invest your energy into finding an awesome remote job (there’s way more of them now!)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Lots of great comments. 🙏

But nobody's really given me a better solution than Dreamweaver for editing HTML tables like this pricing table (a pretty common use-case).

If you have a better workflow, please send me a video!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
If you’re the Captain, the most important questions you should be asking are:

“Where are we headed?” And, “is the ship headed in the right direction?”

Everything else (your crew, your boat, your instruments) are “necessary but not sufficient” for a successful journey.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Don't evaluate someone's strategy when they're sowing seeds; measure their results when they're harvesting.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
According to her survey, the three most popular podcast apps for Gen Z are:

• Spotify: 47%
• Apple Podcasts: 16%
• YouTube: 10%
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Motivated people will learn incredibly complicated/unfriendly software (VIM, Photoshop, Pro Tools).

I’m not saying we shouldn’t be trying to make user-friendly software!

I’m just saying that it’s incredibly difficult for us, as software makers, to provide/create motivation.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
There’s probably not much you can do inside your product to motivate people to use it more.

People have to feel that pull themselves; they’re being motivated by a consistent problem or desire in their lives.
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Justin Jackson
Justin Jackson@mijustin
Replying to @dr
@dr It really depends on the product category you’re in.

Overall, SEO has been a consistently good channel.

In our category (as with most web hosting) affiliates work really well.

Finding (or starting) communities has been helpful too (for me: Reddit, @megamaker, Discord groups)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
"A lot of the dotcom boom & bust was excitement around all the things that could theoretically be possible with the internet.

There was a lot of (irrational?) optimism baked into the valuations of companies at the time because people had these wild fantasies of what was to come"
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Justin Jackson
Justin Jackson@mijustin
Replying to @nelsonjoyce
@nelsonjoyce @packyM Yeah. And until this stuff really gets solved... (and we see actual "I have an eth wallet" adoption widespread in the public), I can't see how this will work?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The problem with running a “marketing test” is many tests are flawed.

Either they’re setup wrong, they’re using flawed assumptions (sampling bias), or they’ll never reach statistical significance.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Lots of folks pushing to make "podcasts more interactive." ✨

Think about Netflix shows, the movies, audiobooks... how have these been made "more in interactive?"

Maybe... there are good channels for interactivity that listeners already use (Reddit, group texts, Twitter).
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I personally wouldn’t take money from a VC who says “their only responsibility is to return money to their LPs.”

VCs should feel some responsibility for the founders they invest in.

VCs & founders also have a shared responsibility towards employees, customers, and society.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Money has strings attached, but not all capital comes with the same strings. 😉

The underlying structure of the relationship (the incentives, the governance, who controls the money, who has the social influence) will determine "how good of a deal" you get as an entrepreneur.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
In a healthy society, we need to identify and challenge power dynamics.

It's not OK for VCs to put all of the onus on the entrepreneur.

These structures can be fixed. Power can be re-balanced.

But not if VCs wash their hands of all responsibility.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
My sense is that there isn't enough demand in the $10k/year range for our service level.

There are enterprise-level private podcast companies (uStudio, Storyboard).

They charge $250k+/year, but that requires a TON of extra weight in the company (dedicated sales, IT, legal).
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Before looking at my numbers, my thought was:

"These sales demos are a waste of my time. Most of them probably don't convert. Plus: I like having an open schedule, so they reduce my enjoyment in running Transistor."

But now that I've looked at the numbers, I'm not so sure...
👉
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Forgot I had volleyball tonight! 😅
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Justin Jackson
Justin Jackson@mijustin
Replying to @dragosilinca
@dragosilinca @pmarca @a16z Nope, not yet.

And I'm only doing what Marc asked me to do in his piece:

"We need to demand more of our investors. And we need to demand more from one another. We’re all necessary, and we can all contribute, to building."
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Justin Jackson
Justin Jackson@mijustin
@pjrvs Well, that's the last time I invite you to my "MLM Power Hour" show. 😤
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
RSS is holding the balance of power.

There will always be exclusives, but most podcasters want the biggest audience possible. That means reaching people on Apple, FB, Spotify, Google, @pocketcasts, @PodcastAddict, etc.

The only protocol that can power that (currently) is RSS.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The other unsung advantage of a good coworking community: you get exposed to more experiences and viewpoints.

I can watch how an engineering consultant does sales calls.

I can ask folks about salaries in other industries.

I can hear how bigger tech companies do software dev.
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Justin Jackson
Justin Jackson@mijustin

Best. Father’s Day. Ever.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I know some people reading this are going through a really tough time.

Others have been up all night with their newborn baby.

Someone may have just lost a parent to COVID.

In-person, I might be able to perceive that you're struggling. But online, you're just a smiling avatar.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
🎯 "People are what they do. You are what you do. Let your actions be informed by what you read and hear, but always apply ideas with a critical and experimental mindset."

@fakebaldur
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