Tweets

Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
SaaS is more established now than it was in 2012.

We no longer have to explain to potential customers:

a) what SaaS is
b) that it's secure
c) that they can trust us with their credit card info

Hundreds of millions of consumers and businesses have used SaaS at this point.
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I’ve observed quite a few niches, and I’ve never seen anything as good as the dev market.

- Market size
- Ability to pay
- Easy to reach
- Willingness to pay

The total amount of money being spent in the sector is massive.

Lots of opportunity on both the Prosumer and B2B side.
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The negative effects of overcapitalization on podcasting:

- power becomes more centralized in MegaCorps™
- small, indie companies are acquired, or have to shut down
- productions get funding in the near-term, but implode when bubble bursts
- ultimately, people lose their jobs
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This is the GIF I used in my pull request:
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
“This is the inevitable result of the endless lies about the election spread by President Trump.” – @JamesMartinSJ

A total disgrace.
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This advice is mostly for solo-founders (or dual founders) who want to build a small, profitable, bootstrapped company that gives the founders a good living.

People I know in this category (who target SMB) are generally getting at least 200-500 new trials per month.
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I realize there are lots of other variables:
- # of founders and employees you have
- what you want out of the business
- cost to acquire a customer
- churn %, and LTV

But generally:

If you're bootstrapping SaaS, you're likely going to need hundreds of trials per month.
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This whole thing is antithetical to the spirit of the open web.

Remember when we wanted to index REAL information?

The LEAST these platforms (Yelp, Grubhub, Google) can do is show a real phone number for a local business.
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
A few years ago, I was really depressed. I’d never been depressed before (I’d previously thought depression was something “weak people” experience).

My depression was debilitating. It resulted in me making way less money which, in turn, made me way more desperate.
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
*What* you choose to repeat matters a lot.

Putting in the reps only works if you’re focused on the right muscle, skill, market, or project.

*How* you do your reps also matters: if your form is bad you won’t make progress.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
There’s a real risk in business to throw “good effort after a bad idea.”

The truth is, if the core business isn’t working, doing more won’t change the tide.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @patio11
@patio11 YES!

“If you want something small and beautiful, please, please pick something with fat margins and customer willingness to pay.”

This gets missed so often (like when I started a snowboard shop in my 20s). Bad margins + competing against massive retailers with purchasing power.
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Eventually, the accumulation of these tiny changes crosses a threshold and a big change occurs.

This is true for success, failure, creation, and destruction. These are the results you get from a series of small nudges over time.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It’s the *market you’re in* that will determines how big (and how fast) you’ll grow.

The market matters.

It’s the primary multiplier.

If your market is a zero, all your other efforts (no matter how good they are!) will net out to zero.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
This seems like a good process for exploring a new business:

- Begin researching the idea and see how it feels. 🙋‍♀️
- If it feels right, keep going! 👍
- Doesn't feel right? Get out quick. 💨
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
There have been a few times now where I've stumbled on a fascinating article.

"Wow, this is well-written," I'll say while scrolling down.

Every time I end up at the bottom, only to see it was written by @anthilemoon!

Well done Anne-Laure! Really enjoying these. 🙌
⟳ 4 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
People ask me why I’ve been sharing @robfitz’s book (The Mom Test) so much.

It’s because it represents a single “big idea” that every business person should know:

“You can’t trust what customers say they’ll do in the future. You can only trust how they currently do things.”
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
If it's a genuine need, there should be evidence of a current behavior:

"I use Excel all the time for this." (Airtable comes in and capitalizes on the existing behavior)

"I just BCC hundreds of people." (Mailchimp makes this existing behavior easier and better)
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
goddamn.

I made it NYC.
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Just look at the difference between request chains on WordPress, and request chains on the new site built with Statamic + Tailwind.
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Contrast that with @TransistorFM (and projects like @megamaker and @marketingdevs): these products benefitted from my audience initially, but have found good (ongoing) traction from other channels.

Your product has to have legs outside of your personal network.
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The other big problem with having an audience?

Ego.

It’s gratifying to have fans; they make you feel good.

But it can lead to us subconsciously deluding ourselves into thinking we’re on the right path (when what we’re really doing is protecting our ego).
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
(on that last point, @derrickreimer recently shared this story about how that happened to him with Level)
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
On the benefit side, an audience can give you more leverage.

Your connections, who you know and who knows you, can provide you with a big boost when you launch.
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
It’s one thing or the other: there’s either enough people in motion, or there’s not.

You don’t have enough time, money, and energy to change people’s minds.

They’re either motivated to find a solution, or they’re not.
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Don't target customers that are rare, hard to find, hard to reach, hard to convince, or don't have sufficient numbers to build a business on!
⟳ 4 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Workers want freedom.

They want the flexibility to live anywhere and choose their hours.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
This Super Mario Deluxe on Switch is actually a lot of fun (especially multiplayer mode with my kids).
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Love @pjrvs' newsletter today.

"Debt doesn't photograph well."
⟳ 4 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Lots of radical ideas for SaaS founders in @garrettdimon's newsletter today. 👍
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
These Anchor podcasting stats don't seem quite right to me.

Feels like Spotify is being way overrepresented.

On http://Transistor.fm, even our most popular shows are only seeing 0.1% - 1% of their listens coming from Spotify.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Writing tomorrow's newsletter.

I think we're making some big ideological mistakes in startup land.

🤔 should be an interesting discussion!

Subscribe here: http://justinjackson.ca/newsletter
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
I think I just built an automated podcast-emailing-machine with @TransistorFM + @MailChimp.

If it works, I'll show you how I did it tomorrow!
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
.@patio11’s advice:

- make more small bets
- decide quickly on reversible things
- do things which still matter in 40 years

#microconf
⟳ 6 ♡ 19
Justin Jackson
Justin Jackson@mijustin
More from @AlliBlum.

1. When you’re doing onboarding, ask people: why are you here?
2. Listen for “outcome phrases.”

#microconf
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Lots of folks have reached out to say:

“Hey, you should invite @CaseyNeistat to host his new podcast on @TransistorFM.”

Still figuring out how I’ll do that. 🤔
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @Swizec
@Swizec @sehurlburt Here's my list of people who are going. 👍

#gid=0" rel="noopener noreferrer">https://docs.google.com/spreadsheets/d/1FgPamAK6dGYNOE5hbBETO2UHk4s6EhtWOo2hk-Mh_2Y/edit#gid=0
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Infamously, I am still using Adobe Fireworks CS5 (2010).

I use it every day, but I can’t imagine paying monthly for it. I grew up buying desktop software, and it *feels* insane to pay for it as a subscription. 😉
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Entrepreneurs get excited about making things better.
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
If 2017 was hard for solopreneurs, next year is going to be even harder.

The old rules don't apply anymore. Things have changed.

Let's make 2018 our best year yet: https://megamaker.co/make2018/
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
People ❤️ products that remove obstacles for them.

Help them get to their destination faster (or better) than they could have on their own.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Achievement unlocked. 🤘
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Dear online retailers:

If the item is "Sold Out" don't display it as a search result.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Case studies are your ticket to finding new customers. They show future users how current users found success through your product.
⟳ 3 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Observation: I sometimes avoid certain actions, systems, and methods because of past bitterness, resentment, or anxiety.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Justin's social media detox:

Close TweetDeck.
(wait 3 seconds)

Open Twitter in the browser.
Close.
(Wait 5 seconds)

Open Tweetbot.
⟳ 0 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Just learned how to "open my DMs" on Twitter.

They're open!
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
How much do I have to pay Clash of Clans to never see one of their ads again?
⟳ 1 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Happy Birthday to the guy who invented the internet: @pjrvs!

💃
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Yes, constraints are good for creativity.

But if you get squeezed too hard you'll get crushed.

The sweet spot is in the middle.
⟳ 5 ♡ 19
Justin Jackson
Justin Jackson@mijustin
Even the jester looks royal when he puts on a crown.

But he's still a fool.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
1. Building a remarkable product is part of the equation, but...

not all markets are created equal.
⟳ 2 ♡ 19
Justin Jackson
Justin Jackson@mijustin
My answer to: "What would you say was your single biggest strategy for making (success) happen?"
⟳ 4 ♡ 19