Tweets

@jkhowland @neeraj I just published the full post here:
https://justinjackson.ca/build

@CasJam @derrickreimer @r00k @JordanGal Yes. Managers have an existing process, and they're going to be contrasting that with @ProcessKit. They'll be saying things like:

- "Will this work for us?"
- "Let's try this for a month, and see if we like it."
-"Let's use it for a small internal project first."

@seanwes Sean, what am I doing wrong on LinkedIn?

I get way more engagement here on Twitter than LinkedIn (even though I post to both all the time).

https://www.linkedin.com/in/justinijackson/

@dkb868 They had no money. Grew up poor.

@yongfook @Mailchimp Talkshow looks awesome!

Intrigued by Talkshow Presentations...

@nathanbarry Great piece Nathan! There's a lot of this that resonates with me.

🙊 warning: I swear in that clip.

@andrew_mc12 @shl So true.

Somebody (Gumroad, Stripe?) should do this.

Full blog post: https://justinjackson.ca/wait

@alantocheri @TransistorFM Hahaha. You mean that distortion effect when I say "Transistor?"

cc @iChris to bring it back.

🎙️ Good take.

https://twitter.com/blirwin/status/1121409818445664263?s=21

@pulse_cms @yuzool nice work! 🙌

My thoughts on Update from Bokeh 👀 on @ProductHunt cc @smithtimmytim https://www.producthunt.com/upcoming/bokeh/messages/update-from-bokeh

@DeanWarwickNZ @Breaker @TransistorFM Yes!!! 🔥 🔥 🔥

Her whole chat with @marcmaron is worth listening to.

https://overcast.fm/+aqSR1E

@abigailotwell 🏃‍♀️🔥

@pjrvs Nice. 👌

@mattragland @podia @ConvertKit 👍

@marckohlbrugge That's some Tom Cruise mission impossible shit right there.

@MattGiovanisci Are you just quoting House of Pain lyrics to me? 😉

@vsodera @afhill @priceintel @Patticus He joined us for our live pricing chat on Tuesday. 😉

https://youtu.be/llGI3nQRA1E

@vsodera Hadn't heard of this pricing strategy before! Thanks for sharing it!

@asmartbear 👍 That's reassuring to hear.

@stauffermatt Sweet!!! 🔥

Great to get an encouraging note (and chocolate!) from an internet friend today.

Thanks @johnnytong! 🙌

@bradenkeith The challenge is that most of these are "qualitative" observations:

- Stuff I'm seeing in customer conversations
- Stuff I'm noticing on social media and in forums
- Stuff I'm getting in DMs

@boaticus @donnfelker @r00k @JordanGal I understand what you're saying.

Our aim from the beginning at Transistor, was to provide more value through features, not "more downloads."

I think we'll keep downloads on the pricing chart for awhile (maybe forever), but that won't be the main focus in the future.

@boaticus @r00k @JordanGal Again, those are assumptions.😜

For example, what margins do you think WPengine is making, or even http://Carrd.co? Basecamp stores a lot of files; are they a hosting company?

People keep telling me the "rules:"
- "you can't get 80% margins because..."

@natekontny NICE YOU'RE FINALLY GOING TO MAKE YOUR NINJA ROBOTS.

@MrSimonBennett If you start one let me know! I'll add you to my list. 👍

http://podcast.gift

@mbuckbee Again, I don't know if that's always true.

The < $10 tier in @Baremetrics "Open Benchmarks" has the lowest churn % of all cohorts.
https://baremetrics.com/open-benchmarks

Also: I'm sure http://Carrd.co has tons of individuals paying for it that happily pay $19 year after year.

@boaticus @r00k @CasJam @TransistorFM It might be 1/1000. Lol. (hard to tell, it's still early)

We are researching what that extra value looks like (and how it might fit into our higher priced tiers).

But, it still might not be worth it to put a ton of energy into one $99 user, when we could get 100 at $19.

@adamwathan @tailwindcss @vuejs so good!

@chrisfosterelli OMG. This is scarier than AI.

@chrisfosterelli listening to the @woegopodcast episode on AI.

You might like it https://overcast.fm/+NNa10CK50

@citadelgrad @brechtify @adamwathan @JordanGal I think there are other perspectives on growth worth exploring.

From @pjrvs: https://pjrvs.com/growth/
From @dhh: https://m.signalvnoise.com/enough/

@ekryski @TheEricAnderson I've been trying to explore the nuance of that in today's pricing post: https://justinjackson.ca/charge-more

Sometimes you can reduece prices, and increase lifetime value.

@JordanGal I was hoping you would chime in. We should get a bunch of us on a call and have a good in-depth discussion on this.

😮🙈🙉🙊 https://twitter.com/iChris/status/1116519188150005761

@earthlingworks @SDMattG @garrettdimon True. You folks are definitely having a different experience.

But it feels like answering incoming messages, requests, billing fixes, bug reports, DMs, and sales questions is the norm for many SaaS founders. 😉

This is the 3rd SaaS I've worked for. All 3 had lots of inbound.

@SDMattG @earthlingworks @garrettdimon Again, good for you folks. 😜

In the past, I have seen higher price point correlate with fewer support requests, but it's not true in every situation.

Regardless, this is the market I'm in, so I've got to deal with my reality: quite a bit of inbound.

@tylertringas ❤️

@corey_gwin http://help.transistor.fm

☝️ @Kayako

@MrSimonBennett Not sure. Right now, it's really important for Jon and I to be doing support ourselves.

@Shpigford I think @clubhouse should change their name to efeai;t

@nonedone1 Lots of observation. Threads like this:

@lovevalgeisler I've noticed the new version of @Descriptapp seems to have some performance problems on my MBP too.

@chase_reeves That water bottle part 😳

@JordanGal I've definitely seen the leverage that comes from charging more (at one SaaS, we got rid of our $19 plan and only kept our $99 plan; revenue increased).

However, this lever can also work the other way: you can decrease the price, and then sell more units, and also increase ARR.

@r00k @jonbuda @TransistorFM Hardly any! That's our next phase: making it attractive to move up tiers.

@rick_west8 @anthilemoon @makermag 👋

@TalAdam DHH has said "in the first two years of Basecamp's development, he worked on it 10 hours per week."

I don't think sprinting really fast is necessarily the best strategy.

Consistent, meaningful progress is good. Too much sprinting can lead to burnout.

@KateKendall @TransistorFM Thanks Kate!

@gcaprio @dzohrob YES! And over 23 million YouTube channels. There is lots of room in podcasting still.

@stympy @StarrHorne @joshuap I liked your show art + concept so much I've featured it on our homepage:

https://transistor.fm/

@sunnysinghio @ironmicfm Thank you! 🙌

I just keep doing them. 😂

My favorite pull-up advice is from @natekontny:

https://soundcloud.com/mijustin/nate-kontny https://twitter.com/clayhebert/status/1110708968366792704

Well done @starrhorne, @stympy, and @joshuap! 🙌

☝️ this person is also good with SQL server (diagnosing and fixing problems).

@mdbrad @davatron5000 @ZTHall @philcoffman @blankenship @andybelldesign @laurakalbag @smithtimmytim Yup! I wrote about it here:
https://justinjackson.ca/new-website

@MRyanMcCarthy Crazy. Maybe I need to give it a shot.

I use @nuzzel, but that's about it.

@anildash 2400 baud

@SamanthaGeitz @PolewskiEric 🕺🔥💃

@shl Damn. So true.

@adamwathan @tomdale Tom Dale once bought me a nice whisky in Portland. 👍

@stephenbelanger https://twitter.com/levelsio/status/1105696094095269888?s=21

AWWWW YEAAAAH 🔥

https://twitter.com/jackmcdade/status/1105579219495649281?s=21

@JamesCridland @TransistorFM I just blindly do whatever @StephenWilson tells me to do. 😜

@tcatio @jonbuda Thanks for listening!

That's a song from @musicformakers. I can't remember which one!

@Jus10McGill 🤪

@jonasdowney This is, in many ways, what's drawn me to podcasting.

It's long-form, mindful, content.

A show like @HardcoreHistory can entrance me for hours.

@TheOmarZenhom Lately, this @BattleBeast Playlist:

https://itunes.apple.com/ca/station/no-more-hollywood-endings/ra.1449625849

@GlytchTech cc @SingleFounder for MicroConf

@philipggross @shl @gumroad @sehurlburt @tatianatmac @TaylorPearsonMe @IanColdwater Thanks! 🙌

@menjilx @makermag @TransistorFM awww yeah! 🔥🎙️

@alanklement I just wrote a quick blog post about this:

https://transistor.fm/dr-phil-podcast/

His blog post on it is here:

https://brightpixels.blog/2019/02/introducing-bokeh/

@erikbison Whoa! This space looks amazing. 👌

Here's the full clip:

https://twitter.com/buildyoursaas/status/1100489045912637440

☝️ reminds me of @Shpigford's "Beard Metrics."

http://beardmetrics.com/

@mattwensing @AndrewAskins You could be right.

How about this: I wrote a full piece on this back in 2014. (Longer than 280 chars).

Read it and let me know what you think:
https://justinjackson.ca/growth

@m1guelpf @buildyoursaas We think we've solved our bandwidth problems! 💪

@phillipsharring That's the thing I'm trying to unravel a bit.

"Target a niche" has become cliche internet business wisdom these days, but it seems that the platform you build on is just as important.

@mattwensing @TransistorFM @mikevardy yup. This fixes that too! 💪

@iChris My first office in #vernonbc was $200 / month + internet.

At @CoWorkVernon, it's $275 / month for a full-time desk and blazing fast internet.

Having a place "outside the home" where I work has been really important for me. 👌

@adamwathan @natalienagele omg.

@natalienagele Yes, we realize we need to do this! 😬

Is there a good template/checklist we can use?

@mojcamars * or kids

@seanwes No, you're right, I missed a crucial step in there:

5. TELL PEOPLE ABOUT IT

Marketing is showing people how their lives could be better with what you've built.

(But that has to reflect the reality you've observed in their lives)

@Shpigford What. I gotta try this.

@avclark Try @m1guelpf's https://blogcast.host

@scottmathson @m1guelpf @buttondownemail Which editor are they using?

Really good. https://twitter.com/thexavibenjamin/status/1093285442252931073

@tracymakes Oh no!!!!

@nwquah Everyone thinks Apple is the sleeping giant (that will never wake up).

But given their big content deals with Spielgberg, Oprah, etc they've *got* to be thinking about this Spotify deal.

Also:
https://twitter.com/mijustin/status/1091512355018596352

@pjrvs @digitalocean @usefathom Nice! 🙌

@lovevalgeisler @wardsandler @tylertringas We're definitely looking at both.

But... automated transcription still has a long way to go. I think Descript has done a decent job, but that's their whole focus (and their automated transcriptions still require a lot of editing).

@ramsey I'm glad you're talking about this. 🙌

@dohertyjf @pjrvs For example, as Facebook gets into more scandals, it's possible that demand for FB ads will go down.

Folks who had previously specialized in FB ads will need to change their business model.

https://twitter.com/dhh/status/1090417877230874624

@dohertyjf @pjrvs Yes.

"Offering the market something specific that they desire" is definitely 👍

Just as long as we acknowledge that the demand for those specializations can (and do!) change over time.