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Justin Jackson
Justin Jackson@mijustin
Replying to @marckohlbrugge
@marckohlbrugge I also think there will be elements that are harder for AIs to manage (devops, scaling servers and databases, knowing what to do when things go down).
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The rationale for differentiating B2C/B2B is that these categories have markedly different characteristics and require different approaches to reach them.

However, when you ask ChatGPT what B2C defines, most attributes also fit B2Prosumer + B2SMB (especially in SaaS).
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The truth is that consumers, freelancers, and creators often want the same things as SMBs, enterprise teams, and government agencies: well-made software that gets the primary job done well.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
"When deciding who to use for podcast hosting," Ali said, "Transistor was the first thing that came to mind, but the business-focused messaging made me hesitant."

By targeting only B2B we were excluding all sorts of people who could be good customers!
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Justin Jackson
Justin Jackson@mijustin
It’s hot here in Vernon. 🥵
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Consider the difference in purchase frequency between a steakhouse and a coffee shop.

Steak = $64.25
How often do people want steak? Once every 1-2 months at most?

Latte = $6 x 30 days = $180
People want a coffee every day.
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnspurlock
@johnspurlock This quote struck for me:

“Something can be amazingly cool and part of the future, but not a big part of the future.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @sm
@sm 💯 I have 4. No economic scale!
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
First, there's "The endowment effect:"

Once people start using your product, they begin to feel a sense of ownership. They've customized it, added their data, and now it feels like "theirs."
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
These kinds of investment loops work on several psychological levels.
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Justin Jackson
Justin Jackson@mijustin
I’m almost always finish editing video on Friday afternoon (about this time - 4:30pm).

Is this a bad time to post it on YouTube?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
@TheMuska @thesamparr as a skater, I think you'd dig Chad Muska's recent story. 👍

"At the beginning of the pandemic, everything ended in skateboarding for me. Now, I want to build my platform and a little empire. I'm building the Muska brand."
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Justin Jackson
Justin Jackson@mijustin
Replying to @m1guelpf
@m1guelpf What are your current thoughts on Laravel and “full stack” web dev?

Do you miss it?
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Justin Jackson
Justin Jackson@mijustin
Replying to @davidamunga_
@davidamunga_ 🎯 You're looking for an opportunity with consistent, high sales volume.

That could come from 5,000 customers or 500.

What matters is having a regular inflow of $$$, with reasonably low expenses.
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong Those tropes aren't universally true.

Here's what is universally true:

- The market you choose determines most of your outcome
- You're looking for an opportunity with high sales volume. That could come from 5,000 customers or 500. The regular inflow of $ is what matters.
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Justin Jackson
Justin Jackson@mijustin
Replying to @rswebdesigner
@rswebdesigner For me, the turning point in my entrepreneurial career was when I started observing what made other entrepreneurs I knew successful.

There are so many failures (95% of attempts seem to fail). I didn’t learn as much from observing those.
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Justin Jackson
Justin Jackson@mijustin
An important prerequisite if you want a calm company: a strong financial engine that’s working.
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Justin Jackson
Justin Jackson@mijustin
Replying to @whereisjefe
@whereisjefe I know that’s the popular narrative, but Transistor’s customer-base is probably more B2C than B2B (although we serve lots of big companies too!), and our support emails are fine.
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Justin Jackson
Justin Jackson@mijustin
Replying to @asmartbear
@asmartbear The narrative I’m pushing back against is that “B2B SaaS is a better option for bootstrappers,” which I don’t think is true.

Some of the most successful SaaS by indie hackers serve customers that look more B2C than B2B: hobbyists, prosumers, creators, solopreneurs.

ConvertKit,…
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Justin Jackson
Justin Jackson@mijustin
Replying to @_rchase_
@_rchase_ I’m still wondering how the B2B vs B2C distinction is helpful for bootstrappers.

Why care about that at all?

If you can reach a mass of customers efficiently, and you’re able to earn solid recurring revenue, why use “muddy” terms like B2B or B2C?
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Justin Jackson
Justin Jackson@mijustin
Replying to @_rchase_
@_rchase_ MailChimp built one of the most valuable SaaS companies of all time by serving a mix of SMBs, hobbyists, nonprofits, creators, and prosumers.

How is the B2B vs B2C distinction helpful or important in their case?
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Justin Jackson
Justin Jackson@mijustin
Replying to @_rchase_
@_rchase_ If it’s loosely defined, how is the definition helpful?

For example, if there’s no practical difference between serving an SMB vs a consumer, why make the distinction at all?

MailChimp, for example, charges consumers (hobbyists) and SMBs the same price for starting a…
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Justin Jackson
Justin Jackson@mijustin
Replying to @BobbiMenard
@BobbiMenard 💯

I don’t mind paying taxes; but governments (around the world) need to make it way simpler.
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Justin Jackson
Justin Jackson@mijustin
Replying to @drewbarontini
@drewbarontini Yes!

The world needs more indie entrepreneurs building calm businesses. We won't get more calm from publicly traded companies or the over-funded venture-backed class. It will come from the next crop of small, purposefully built indie startups with healthy margins.

Thanks for…
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Justin Jackson
Justin Jackson@mijustin
Replying to @hughdurkin
@hughdurkin I've worked for these companies! I tried to articulate the feeling of working there the best I could.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I wish my Podcast Marketing Trends co-host @iamjeremyenns was coming. 🙏

(if you’re a friend of Jeremy, let’s get together and talk podcast marketing!)
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