Tweets

Justin Jackson
Justin Jackson@mijustin
Replying to @finnigja
@chair6 hahaha.

not talking about ❤️ (that's gotta be there too), and conceivably the 🎮 couldn't have happened without the 🛹...

but the unit economics + volumes are interesting
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Another funny example:

Tony Hawk owns his own skateboard company (Birdhouse).

My guess, based on market share, is he's sold 1-2 million decks in the past 10 years.

But over the past decade, his video games have sold over 31 million copies.

He's rich from 🎮 not 🛹.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Generally, you're either in a low-volume business (with a high price), or a high-volume business (with low prices).

And (again, generally):

👩‍💻 Most consulting/services businesses are low-volume/high-price
💾 Most SaaS/digital products businesses are high-volume/low-price
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
High-volume example:

💰📆 If you want to make $10k / month...

📊 And your margins are 80%,
💲 and your price is $25,
👥 you'll need 400 sales/month

☝️ most SaaS is high-volume (~400 customers to earn $10k / month)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Low-volume example:

💰📆 If you want to make $10k / month...

📊 And your margins are 80%,
👥 but you can only attract 5 sales,
💲 your price is going to need to be $2,500
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Justin Jackson
Justin Jackson@mijustin
Replying to @erwblo
@erwblo Listen to this whole interview and tell me what you think.

#paragraph_1517" rel="noopener noreferrer">https://www.happyscribe.com/public/how-i-built-this-with-guy-raz/patreon-jack-conte-and-sam-yam#paragraph_1517
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
So what does this mean for SaaS founders, or creators selling digital products and subscriptions?

📈 Volume
💰 Profit.

Those are your two levers.

How badly do people want it? That's volume.
What's your price and costs? That's profit.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
👥 The market you serve

Let's say an artist has "1,000 true fans." To hit her revenue numbers:

🎵 On iTunes, each fan would need to buy 3-4 new tracks per month. (Difficult, but not impossible)

🟢 On Spotify, each fan would need to stream her music 357 times per month.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
📉 Sales volume

🎵 On iTunes, an artist needed to sell 3,623 tracks to earn $2,500 in a month.

🟢 On Spotify, she needs to get 357,143 streams to earn $2,500 in a month.

Because of poor unit economics, the volume required to hit baseline has gone WAY up.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
📊 Unit economics

Think about a musician. 👩‍🎤🎸

## She used to make:

🎵 On iTunes:
Retail price: $0.99 / track
Artist profit: $0.69 / track

## But now she makes:

🟢 On Spotify:
Artist profit: $0.007 / stream

Her profit per unit has gone WAY down.
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Justin Jackson
Justin Jackson@mijustin
If you're selling anything online, pay attention to these two variables:

1. Unit economics: how profitable is one "unit" of your product or service? (one digital download, 1 month of MRR)

2. Sales volume: how many units can you sell every month?
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Justin Jackson
Justin Jackson@mijustin
Replying to @chasewreeves
@chasewreeves I’m not saying big tech doesn’t need to be regulated.

But saying that tech CEOs are already “kings” isn’t quite right.

Dismantling Section 230 will not be good for small companies or free speech.

A company (like Transistor!) should have the right to kick off ppl who spout hate
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Justin Jackson
Justin Jackson@mijustin
@SamHarrisOrg Currently, folks seem most excited about @hopinofficial.

I attended an event that used it, and it’s definitely the best software I’ve experienced yet.

(Not “amazing” but pretty good)
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Justin Jackson
Justin Jackson@mijustin
Even though there is a lot of wisdom in the phrase “do the work, even when you don’t feel it,” sometimes the best thing you can do is take a break.
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Justin Jackson
Justin Jackson@mijustin
Replying to @nickbona
@nickbona A landlord doesn’t have to rent to Nazis.

A printing press doesn’t have to print Mein Kampf.

The scale of companies like Amazon is a problem, which needs to be addressed (perhaps by breaking them up).

But we need to give private businesses the choice to not serve hate groups.
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo I agree that we need regulation!

But “public utility” doesn’t seem like the right form.
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo It’s funny, in countries with state-controlled media (Russia, China, North Korea), it seems people CAN’T elect someone new. 🤔
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo Got it. (I like those regulations btw!)

But what happens if we get an authoritarian President who has different values in mind?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
If you want governments to control and regulate big media platforms as “public utilities,” how big is “big?”

Should the NYT be the next public utility? (They allow public comments, just like Twitter)
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo What rules would you propose they should enact for Twitter’s moderation?
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo What regulations should the government enact on Twitter if it became a public utility?
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr “Maybe, maybe not?”

Care to expand on that? (hardly sounds like a solid policy recommendation)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
A central totalitarian government controlling communication channels is the literal definition of “Orwellian.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Odd to see folks advocating that Twitter should be a “government controlled utility.”

So, you want to fight censorship by giving a central government control over the big social media platforms?

(Personally, as a citizen, I’m more afraid of being censored by the government)
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr Fine: “government controlled utility.”

So, you want to fight censorship by giving a central government control over the big social media platforms?

(Personally, I’m more afraid of citizens being censored by the government)
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr If Twitter became a state-owned utility, wouldn’t the government then control it?
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr I’m worried.

If we get a demagogue as president, and they then also have control of the world’s most powerful social media platforms...

Making Twitter a “Government controlled utility” seems awfully close to “authoritarian state-controlled media.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @thexavibenjamin
@smithtimmytim I’m worried.

If we get another demagogue as president, and they then also have control of the world’s most powerful social media platforms...

Making Twitter a “Government controlled utility” seems awfully close to “authoritarian state-controlled media.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @thexavibenjamin
@smithtimmytim There’s a reverse danger here: if a totalitarian government were to also control the word’s most powerful communication platforms... is that not also a huge risk to democracy?

(Agree there needs to be more regulation... but, what exactly?)
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong Got it.

So you’d like to see all big media companies (Google, Twitter, FB) more regulated?

What kind of regulations are you proposing?
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Justin Jackson
Justin Jackson@mijustin
Replying to @thexavibenjamin
@smithtimmytim I think, by that logic, lots of internet products would have to become government controlled?

(Google, Amazon, iOS, etc)
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr I think, by that logic, lots of internet products would have to become government controlled?

(Google, Amazon, iOS, etc)
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr Ah. Gotcha. So you want Twitter turned into a government entity?
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Justin Jackson
Justin Jackson@mijustin
Replying to @thexavibenjamin
@smithtimmytim Curious:

If I’m a private book publisher in 1925, should I have to publish and distribute Mein Kampf?

If I’m MailChimp, should I have to let David Duke use my platform?
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Justin Jackson
Justin Jackson@mijustin
Replying to @rskopecek
@rskopecek Agreed... but my point is that a Twitter ban hardly limits Trump’s ability for “speech.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr But... isn’t there a difference between censorship instituted by a government, and censorship by a private company?

If someone is using MailChimp to incite riots and violence, should MailChimp have the right to kick them off?
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong It’s not the US government that’s pushing any of these actions.

Private companies are not government-states.

The government (that Trump currently leads!) has way more power (military, executive, etc)
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Justin Jackson
Justin Jackson@mijustin
Replying to @dbchhbr
@dbchhbr Sorry, why did you send me the original tweet? What was your point?
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong @dvassallo @JesperBylund @dr If you’re using MailChimp to incite riots and violence and hate crimes, MailChimp has the right to kick you off.

If I’m a private book publisher in 1925, I don’t have to publish and distribute Mein Kampf.
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Justin Jackson
Justin Jackson@mijustin
Replying to @johnnytong
@johnnytong 1. I think you’re misunderstanding “Orwellian.” That refers to censorship by a totalitarian state.

2. Pretty sure Twitter has not “erased Trump’s existence online.” 😜

A search for “Trump” on Google reveals billions of results.

Last time I checked, his website is still up.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @evan_greer: And finally, I know that whether you think web platforms should be doing more aggressive moderation or think that they shou…
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Justin Jackson
Justin Jackson@mijustin
@SweatingCommas I think if the President wanted to send an email from the Whitehouse that would “be received by as many citizens as possible” they’d find a way.

Pretty sure they’re not using MailChimp. 😜
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
The President can also communicate on all these channels:

- National televised address
- News conference (with every major outlet in the world present)
- A massive email list
- Government websites
- His own website
- Emergency broadcast system
- LinkedIn 😜
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Justin Jackson
Justin Jackson@mijustin
Replying to @JesperBylund
@JesperBylund @dvassallo @dr Ok new metaphor:

If you keep walking into my bar yelling, I can kick you out. You can speak freely on the street, but I don’t have to let you do it in my business.

Nobody is limiting Trump’s ability to speak freely.
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Justin Jackson
Justin Jackson@mijustin
Replying to @chasewreeves
@chasewreeves Bad take Chase.

It’s odd that we were just talking about Trump banning TikTok, but now everyone’s freaking out because he got kicked off a social media site.

The government still has way more power than any tech company.
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo @dr This is false equivalence.

Yes (of course!) banning people because of the color of their skin would be wrong.

But banning someone because of their actions? That’s perfectly reasonable.

If someone comes into my store not wearing a shirt, I can say: “no shirt, no service.”
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Justin Jackson
Justin Jackson@mijustin
Hey folks, I just did a massive purge of “cold subscribers” from my newsletter list.

If you didn’t get today’s newsletter, but want to keep getting emails from me, you can subscribe here:

http://justinjackson.ca/newsletter
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Justin Jackson
Justin Jackson@mijustin
Replying to @arthur_sav
@arthur_sav @dr The President has a myriad of other massive channels he can use to communicate:

- National televised address
- News conference (with every major outlet in the world present)
- A massive email list
- Every government website
- Emergency broadcast system
- LinkedIn 😜
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Justin Jackson
Justin Jackson@mijustin
This is a dumbass take, Naval.

1. Twitter has plenty of competitors with more reach.

2. Trump has plenty of other channels (um, national tv address? News conferences on demand?)

3. Trump is still President, Biden’s the next President, and Jack is neither of those things. https://twitter.com/naval/status/1347695996055142403
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