What is a productized service?

You may have heard some folks in the boostrapping and startup community use the term "productized service." You might be wondering: what is that?

A productized service is consulting service that's been packaged, sold, and delivered like a software product would be.

For example, Bench is a bookkeeping company, but look at how they price and deliver their service:

You sign up for Bench the same way you would for a web app. You pay a monthly subscription. You get a dashboard. What's different, is behind the scenes, the service is performed by human beings.

Published on June 30th, 2025
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