Tweets

Justin Jackson
Justin Jackson@mijustin
Replying to @louisnicholls_
@louisnicholls_ I never said you shouldn't talk about benefits.

I said the advice of "focus on benefits over features" is misguided.

(Also: most benefit-driven copy is way too verbose)

Features & benefits go hand-in-hand.

What is it? Email.
Why's it better? Features & benefits.
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Justin Jackson
Justin Jackson@mijustin
Replying to @boaticus
@boaticus @jitbit Yes, but you’ve just revealed how awareness is truly built: in community, conversations, tutorials, etc.

I don’t think it happens on a marketing page that often.
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Justin Jackson
Justin Jackson@mijustin
Replying to @aprildunford
@aprildunford @AdityaKothadiya I agree with April, and I’ll add a few more ways you can compete:

- Brand: Apple was in the “PC” market, but developed a devout group of followers. (Basecamp & Tesla are similar).
- POV in your product: Apple, Basecamp, and Tesla build & package their products uniquely.
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Justin Jackson
Justin Jackson@mijustin
Replying to @j_kettmann
@j_kettmann @misterparker @simonsinek But practically, are there really that many products that fit into that paradigm?

I bought Kayako because I needed “live chat software.”

When I visit Kayako’s website, I don’t really need them to remind me that I have a problem (or guess what my problems are).
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Justin Jackson
Justin Jackson@mijustin
Replying to @kunaljasty
@kunaljasty Exactly.

There are other ways to communicate value (branding, screenshots, testimonial).

But ultimately, customers won’t experience the value portion until they use the product.
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Justin Jackson
Justin Jackson@mijustin
Replying to @louisnicholls_
@louisnicholls_ You’re missing all my other experience doing product and marketing for SaaS companies since 2008. 😉

Before that, I was in the snowboard industry (starting in 2001).

In most cases, purchasing behavior is driven by desire for the product category (“email newsletter”) or brand.
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Justin Jackson
Justin Jackson@mijustin
Replying to @wilburpowery
@wilburpowery @ianlandsman If the issue is adding IMAP/POP support for additional services (the way Gmail does) that would be one way forward for Hey.

(Gmail iOS app doesn’t allow you to specific the protocol for your gmail address, it just auths)
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Justin Jackson
Justin Jackson@mijustin
Replying to @takeitev
@takeitev We test drove the 2019 Bolt, the 2020 Leaf, and the Model 3.

We settled on the Model 3. 👍
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Justin Jackson
Justin Jackson@mijustin
Replying to @ianlandsman
@ianlandsman All I can say is: I’ve been using Hey for the past few months, and I really like it. 😜
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Justin Jackson
Justin Jackson@mijustin
Replying to @CasJam
@CasJam @ianlandsman I love being able to say: “I never want to get email from this person.”

No hunting for an unsubscribe, no marking it as spam.
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Justin Jackson
Justin Jackson@mijustin
Replying to @noahwbragg
@noahwbragg It's a big part of it, but not the only dynamic.

But the best markets have a healthy amount of word-of-mouth. People sharing your product/service because there's lots of demand inherent in the market itself and people like the way *you* do it.
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Justin Jackson
Justin Jackson@mijustin
Replying to @leogdion
@leogdion @TransistorFM About 90% of our users still require WYSIWYG.

Also, can't allow all HTML, because:
a) folks don't realize the HTML limitations of show notes
b) we don't want folks injecting scripts
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Justin Jackson
Justin Jackson@mijustin
Replying to @Stabadie
@Stabadie I have! This just seemed to blatant: to arrest a reporter like this.

The violence is reprehensible. But silencing the press like this really shook me too.
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Justin Jackson
Justin Jackson@mijustin
Replying to @danialranjha
@danialranjha I think so, but there are characteristics of the evangelical culture that made it particularly potent for producing kids that ended up doing well in the entertainment and technology sectors.

(And I say that as an atheist now)
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Justin Jackson
Justin Jackson@mijustin
Replying to @ianlandsman
@ianlandsman @atpfm Got it. So that’s not for a single spot (that’s a ~$73 CPM).

It’s doubtful Rogan was getting CPMs that high (or he would be making $13,932,700 per episode).

(Again, maybe my math is wrong. Also possible: each episode of Rogan doesn’t really get 190,000,000 downloads)
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Justin Jackson
Justin Jackson@mijustin
Replying to @KG7ftw
@KG7ftw Transistor is a C-Corp. We haven’t paid dividends yet.

We’re both paid as full-time workers.
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Justin Jackson
Justin Jackson@mijustin
Replying to @jonnyburch
@jonnyburch My articles are generally pretty short; I stop when folks who read the drafts tell me they’re too long. 😄
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Justin Jackson
Justin Jackson@mijustin
Replying to @KyleTibbitts
@KyleTibbitts @tcampbelltweets I’m not so sure about that.

Again, humans have an incredible ability to adapt.

Old paradigms need to shift and make space for a different way of working.

My co-founder and I built our company completely remotely, and collaborate a lot. 😉
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Justin Jackson
Justin Jackson@mijustin
Replying to @ianlandsman
@ianlandsman Joe Nobody won’t get listens, no matter what platform he’s on.

Anchor (now owned by Spotify) already democratized the creation + distribution + ads part.

93% of those podcasts “podfade.”

And Anchor’s automatic ads platform has been a failure; the majority of folks see no rev.
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