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Justin Jackson
Justin Jackson@mijustin
Replying to @MitchBernstein
@MitchBernstein Ok, let’s say he decided to pay 1736.7% more tax than he needed to.

Why is he making such a big deal about it then?
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Justin Jackson
Justin Jackson@mijustin
Replying to @wpclouddeploy
@wpclouddeploy Can you explain this with numbers?

Let’s say Elon is paying 3% interest on $548 million in loans.

How does the government come out ahead? (As opposed to him paying that as salary, and paying regular income tax?)
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Justin Jackson
Justin Jackson@mijustin
Replying to @Swizec
@Swizec People’s responses to this thread are truly mind boggling.

The point is: only the ultra-rich, with most of their net worth in public companies, can use stock like collateral in this way.

It’s almost 100% likely that nobody reading this thread will ever be able to do this.
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Justin Jackson
Justin Jackson@mijustin
Replying to @reedallred
@reedallred 1. Elon hasn’t been paying taxes. This is the first time in years he’s paid anything

2. Even these taxes are optional; he doesn’t have to exercise his options, he’s choosing to.

3. It is highly unlikely that any of us will be ever able to use our shares as collateral.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
So really, the only time Elon has to pay taxes is when he exercises his stock options.

Unlike you and I, he pays no income tax. Why? He takes no salary.

Instead, he uses his TSLA stock as collateral to get $548 million in (tax free) loans.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Up until now, Elon Musk has largely avoided paying personal taxes because he takes out hundreds of millions in loans (using his TSLA stock as collateral) to pay for his lifestyle.

Loans are exempt from income tax.
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Justin Jackson
Justin Jackson@mijustin
Replying to @wtsnz
@wtsnz @dvassallo People wouldn’t have been outraged because it wouldn’t have been a story.

When the stock was at $6.24 the public wouldn’t have known the stock would go to $1,000.

He would have exercised the options, paid the tax, and moved on.
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Justin Jackson
Justin Jackson@mijustin
@solodiveco @dvassallo Nah. Tesla’s board of directors set the vesting schedule.

Also: why would it be “bad PR” for a CEO to be exercising options? If he’s buying stock it means he believes in the future of the company.

(It’s arguably a better move)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Don’t feel sorry for Elon:

- Yes, he’s paying $11 billion in taxes for exercising his TSLA stock options
- But, if he had exercised his options as they vested, his taxes would be $599 million
- Elon is paying 1736.7% more tax than he needed to, *because of his own decisions*
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo @wtsnz He’s not paying income taxes; he’s paying capital gains taxes to exercise stock options.

(Stock options he could have exercised when the stock price was $6.24 and not $1,000)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
“If Musk had exercised his stock options as they vested, he would have ended up with a tax bill of $598.9 million.

Instead, he waited until his stock options were on the verge of hitting their 10-year expiration date. And he’s facing an estimated $12.5 billion tax bill for it.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @dvassallo
@dvassallo How much tax has he paid every other year?

(Keep in mind, Musk is the richest person in the world with a net worth of $251 billion.

The median net worth of a household in the USA is $121,700)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Good business ideas come from bumping around in a space.

It’s your personal experience, and hearing the experiences of others, that will generate the insights you’ll need to create compelling products.
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Justin Jackson
Justin Jackson@mijustin
Broadly, the element that aspiring startup founders lack is *context*:

- what are the dynamics of this market?
- who are the customers? Where do I find them?
- traditionally, what motivates these folks to buy?

Usually, to get these insights you’ll need first-hand experience.
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Justin Jackson
Justin Jackson@mijustin
The way to get more insights, ideas, and innovation is to have more experiences, connections, and experiments.
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Justin Jackson
Justin Jackson@mijustin
Replying to @NathanG
@NathanG Yes! I made the request to Descript shortly after we talked.

But, oddly, they never told us this was released…
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Justin Jackson
Justin Jackson@mijustin
Replying to @ben_woodward
@ben_woodward In both business and podcasting I think you need a category/topic that people are already interested in (already searching for).

That needs to match up with your interest, passion, skills, network, as the creator.

The intersection (between the two) is where the magic happens.
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Justin Jackson
Justin Jackson@mijustin
Replying to @ben_woodward
@ben_woodward Probably the best way to see the pain points is to start a podcast.

There’s tons of nuance in podcasting that’s hard to get unless you’ve done it. 👍
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
There’s a lesson here in how environmentally-friendly solutions are presented to people.

(Make it fun, make it better, make it faster)
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Justin Jackson
Justin Jackson@mijustin
In my town, e-scooters have become incredibly popular: people have ridden 160,000kms so far, and 40% of all trips replaced a car trip.

But what motivates riders to use this green mode of transportation?

81% said “it’s more fun.”

(While only 53% cited the environment)
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Justin Jackson
Justin Jackson@mijustin
Replying to @JordanGal
@JordanGal tax/accounting complexity is my least favorite form of this. 😄

It’s similar to why we don’t accept PayPal. That one, seemingly small, change adds a massive amount of headaches.
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Justin Jackson
Justin Jackson@mijustin
@JordanGal the tax/accounting implications of this company crypto wallet stuff seems daunting 😅
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Justin Jackson
Justin Jackson@mijustin
Replying to @GeoffTRoberts
@GeoffTRoberts Nuance:

- Are annual discounts OK?
- Per seat discounts when enterprise buys in bulk?
- Does this advice apply to all products? (Wes Bos seems to do pretty well doing his course sale every year)
- Does this advice apply to all categories? (WPengine does discounts)
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Justin Jackson
Justin Jackson@mijustin
What was the most inspirational indie business story of 2021?
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Justin Jackson
Justin Jackson@mijustin
Replying to @lesley_pizza
@lesley_pizza Personally, I would put “Publish your newsletters, directly from WordPress” as the H1.

“Halve your publishing time, double your reach” doesn’t tell me what your product does.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
We've decided to launch @meepsapp on Product Hunt on January 15th.

The early-access deal will be available until then: https://meeps.app

(Quite a few folks joining now, because they're planning on building something in 2022)
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Justin Jackson
Justin Jackson@mijustin
Replying to @peeplaja
@peeplaja @pc4media 1. Most indie entrepreneurs are not inventing iPads. 😉
2. When we “open people’s eyes” are we manufacturing demand, or, are we simply revealing a better path for something they already wanted to do?
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Justin Jackson
Justin Jackson@mijustin
Replying to @beetlebeetle
@sumit_designs @pc4media @peeplaja “Demand” is driven by what customers want.

They have pre-existing behaviors (Excel) and those behaviors can result in new desires (“I saw someone using Airtable, I wonder if that’s better?”)

Often, “better solutions” *haven’t* resulted in more demand (Betamax, laserdisc).
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Justin Jackson
Justin Jackson@mijustin
Replying to @peeplaja
@peeplaja @pc4media Demand is cumulative: it almost always builds on top of pre-existing demand.

Telegraph ➡️ Landlines ➡️ Pagers ➡️ Car phones ➡️ Flip phones ➡️ Smart phones ➡️ iPhone

Apple didn’t create demand for the iPhone out of thin air; they built on top of existing demand.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I wonder if the proliferation of vague headlines, value-props, and sentiment-based "benefit-driven" copy is actually working... or is this a case of marketers believing their own BS?

Reference: @tiffatiel's hilarious startup homepage generator.

http://tiffzhang.com/startup
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
To me, an "effective" homepage results in:

- more leads
- more trials

People come from a google search, WoM recommendation, review site, say: "Yup, I'm in the right place," and sign up for a trial.

Visit/trial % should be:
0.75% - 1% (credit card upfront)
5%+ (no credit card)
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Justin Jackson
Justin Jackson@mijustin
Replying to @JDomanPipe
@JDomanPipe Yup!

We have a really high trial/conversion rate for SaaS.

And our retention/LTV is higher than average for our category.
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Justin Jackson
Justin Jackson@mijustin
Replying to @JDomanPipe
@JDomanPipe To me "effective" means:

- more leads
- more trials

People come from a google search, word of mouth recommendation, review site, say: "Yup, I'm in the right place," and sign up for a trial.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
But don't listen to me; test your own assumptions!

In the past, I've used @UsabilityHub to run these tests:

- the 5 second test (what do people remember after seeing a page for 5 seconds?)
- first click test (what do people click first?)

https://fivesecondtest.com/
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Justin Jackson
Justin Jackson@mijustin
Replying to @JDomanPipe
@JDomanPipe What's an example of an effective value-led headline?

(And how do you know it's effective?)
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Justin Jackson
Justin Jackson@mijustin
Replying to @JDomanPipe
@JDomanPipe I am completely open to the possibility that I'm wrong.

But, I've done usability testing on this stuff (recorded usability walkthroughs, and 5 second impression/retention tests).

I'm not convinced that these vague headlines are effective.
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Justin Jackson
Justin Jackson@mijustin
Replying to @pc4media
@pc4media @peeplaja Isn't everything that's being made really just an iteration on what's come before?

I think everyone's building "a better mousetrap," or a "a mousetrap but for X."

I also don't think we can "create demand" for things; customer demand is an accumulation of factors.
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Justin Jackson
Justin Jackson@mijustin
Replying to @debgotwired
@debgotwired I suppose that their intention; to me it seems ridiculous (but I've never managed a brand that big!)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
New indie brands should explicitly describe "what their software is/does" in their headlines.

Examples:

"@heyreform is form software (like Typeform)."
"@savvycal is a calendar scheduling tool (like Calendly)."
"@transistorfm offers podcast hosting (like Libsyn)."
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
"I need email newsletter software, but this looks like... shopping cart software? What's a 'marketing platform'? Wait... it says 'grow sales,' so maybe it's a CRM?"
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I'm not even convinced that vague headlines like this work for *established* brands.

But it's definitely not a tactic new brands should try!

("Um, what does this product... do?")
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Justin Jackson
Justin Jackson@mijustin
I see new startups emulating these "benefits-driven" headlines from established brands, and I think it's a mistake.

For example, Intercom's is "the best way to connect with your customers."

☝️ this approach works for them (we know it's "live chat") but won't work for new SaaS.
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Justin Jackson
Justin Jackson@mijustin
Replying to @tenlinesofcode
@tenlinesofcode @CasJam Yup! If a listener has already downloaded the MP3 on their device, that doesn’t get updated.

But every new download / stream / play gets the new dynamic audio. 👍

Even for indie podcasts like @buildyoursaas, we’ll get thousands of impressions on these campaigns. 📊
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Justin Jackson
Justin Jackson@mijustin
Excited to see more indie podcasters try this out! 🥳

Now in Beta™: dynamic audio insertion (including mid-roll ads)

Demo here: https://youtu.be/3eyMnxBnw40
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