Tweets

@morganandrewv @jonbuda @TransistorFM It’s true! It’s just not the same without Jon. ☺️

RT @ProductHunt: Have your own podcast? 🎙️

You might want this tool 👇 https://www.producthunt.com/posts/transistor-fm

@nathanbarry @ConvertKit WAY TO GO! Party time! Excellent!🕺🔥💃

@StegoSarahs @miketod @Emily_Leedham_ @klaszus 👋 I'm one of the co-founders of Transistor.

If you're looking for free hosting, check out Anchor or Soundcloud.

If you're looking for better analytics, faster CDN, and a customizable podcast website, http://Transistor.fm is a great choice. 😜

@ideasasylum @TransistorFM I do! Increasingly though, my brain is being trained to ignore chat widgets all together.

RT @NikhilAgrawal44: @mijustin Adding to all this, providing support actually helps you understand customers requirements better. What they…

RT @ianlandsman: @mijustin @TransistorFM Customer support is nearly always the best choice for the first hire. Especially in a bootstrap si…

@LandonB32 Yes, the flipside is a bad customer service experience (no response, or a response that takes a long time).

It's hard for me to invest in tech/experiences that haven't personally delighted me. When I experience an awesome bot chat, I might change my mind!

When's the last time you heard someone say "I had a delightful conversation with a chatbot?"

Even when they're "done well," chatbots don't generate word of mouth for your product (which is what you want, especially early on).

@LandonB32 @TransistorFM I can't remember the last time someone said: "I had a delightful conversation with a chatbot."

Anecdotally, I'm only going to that chat widget when I need to talk to a human (after I've exhausted the help docs).

Interactions like these are why I think @TransistorFM will invest in customer support for our first hire.

Customer support is marketing + sales + retention + a feature all in one.

That aspirational "self-serve app" where customers sign up and never need help is mostly a myth.

People want "Software as a Service" (with a heavy emphasis on the "Service" part).

When you've launched a new product, your advantage is in delighting people when they show up.

The easiest "no code" way to do that is by answering their questions as fast as you can.

@miloshrakich Yup! @kayako has a mobile app I use as well. 👍

@PovilasKorop Us too!

@TimenBaart @TransistorFM For live chat, our site says: "responses within 2 hours" but generally I try to respond immediately if I'm at my computer (9am-5pm Pacific).

People now expect bots by default, so when a real human shows up, it instantly sets you apart.

Want to know how to stand out in 2019?

Don't use chatbots. 🙅‍♀️

People are continuously surprised that I personally answer live chats on @TransistorFM, and replies to my email newsletter.

@DoctorDWS Thanks!

@DanPierson @sivers Crazy! Did that give you some comfort? (Nice that a stranger would try to help!)

Hat tip to @sivers for "change careers like Tarzan." 👍

https://sivers.org/tarzan

Today's episode of @buildyoursaas is out, and @jonbuda's got some personal news...

https://overcast.fm/itunes1357295850/build-your-saas-bootstrapping-in-2019

@shawninman @TransistorFM AWWW YEAAAH! Thanks! 🙌

@gilcreque @jonbuda awesome! thanks for listening!

@chadkoh We’re on Okanagan Lake, but on the #vernonbc side!

@MatthewBogart 😮

This kind of dark pattern is going to create more resentment against subscription-based businesses.

https://twitter.com/drbarnard/status/1145373770582056962?s=21

@m1guelpf nice!

RT @geoff_baskwill: “Every day, we can vote for the kind of person we want to be.” ⁦@mijustin⁩ < 💯 https://justinjackson.ca/programming

@de_henne @_wooolfgang @matteing @levelsio Agreed. It’s a good learning exercise, but it’s not great for building a business.

@jackmcdade 🙌

RT @jackmcdade: It’s never too late to learn how to do something you want to learn! I love this article from @mijustin.

https://t.co/lHwk…

@rushing_andrei Thanks! 🙌

@nbashaw @bentossell wow. Really well done! 🙌

@anthonygawonlee @ProductHunt Thanks Anthony! ❤️

RT @wardsandler: Go Justin go! 💪 @mijustin shares how he broke through his mental barriers about learning to code 🤓 https://justinjackson.ca/programming

RT @dominicstpierre: 😍 I'm ecstatic. Took 11 months to write/publish via PDF. Took another 10 months to have it printed for first time in p…

@dominicstpierre Nice work! 🙌

@SethChaffee Thanks so much Seth!

Btw, I’m curious: how are you choosing which episodes to listen to?

@karthikkalyan90 Thanks! 🙌

@jonathanpwheat @TransistorFM Awesome!!! 🙌

@jamesrsowers @AsiaMatos Yes! I’ve got a good guide here:

https://transistor.fm/how-to-start-a-podcast/

@JamesAddison WATCH OUT

Before this call, @vuejs (and JavaScript in general) was intimidating to me.

But having @adamwathan explain things to me simply, and show me how to write each line of code, I feel like I'm finally starting to get it.

Plus: look how simple this Vue code is!

Hiring?

One of the smartest programming polymaths I know is looking for a new role.

He's primarily worked with @elixirlang and @emberjs, but he'd seriously be awesome on any team.

If you're interested, DM me!

RT @mijustin: "You think a dev who understands marketing was dangerous? JUST WAIT until you see a marketer who understands JavaScript. I'm…

@frontendben @adamwathan @vuejs @tailwindcss @PairWithTuple 🤣

@adamlogic @heroku NIce work Adam! Congrats!

RT @adamlogic: 🚀 Sidekiq autoscaling is officially LAUNCHED! This is my biggest release since going live in the @heroku add-on marketplace…

"You think a dev who understands marketing was dangerous? JUST WAIT until you see a marketer who understands JavaScript. I'm going to be building popups like you've never seen." 🤣

I know this won't be a big deal to the devs here, but @adamwathan taught me some basic @vuejs + @tailwindcss stuff yesterday, and it blew my mind.

First time I've ever really written JavaScript. Feels magical. ✨

https://youtu.be/s3yWEtGpp_A

@taylorotwell ability to turn my amplifier up to 11

“The few humans not replaced by machines have more power now than ever before.” https://www.nytimes.com/2019/06/26/opinion/global-economy-cannes.html

@tim_abell Does it only work on Linux?

Me: "Don't these NPM errors just give you anxiety? 'Warning! Success!'"

@adamwathan: "It's just npm man; you just become numb to it. Basically, it always looks like it fails, but it works."

I know this isn't the intended use case, but...

@adamwathan just taught me (a total idiot) how to use @vuejs using @PairWithTuple.

Tuple's tools for drawing on the screen (and taking over the keyboard) are a game-changer for someone who's learning how to code.

Dear @jonbuda: here's how you develop in @statamic + @tailwindcss https://www.pscp.tv/w/b-P10jM4NTU1MXwxeW5KT1JBdmFhbEdSJWgPtPSAMW_JSEQEusiUmvv9oY4CupnSLN64yMu4uIo=

@sugardayfox @joshua_cottrell @ryanckulp @bentossell 👋 you might like the show I do with Jon Buda: https://saas.transistor.fm

RT @sagishrieber: Looking for tips to repurpose content, find your voice and up your writing game? In this episode of the Creativepreneur p…

"Average salary by language"

Some of this is based on supply and demand, but some of it is based on:

- The market you serve: my guess is Java is higher because it's in the enterprise space.
- Your programming language's "brand:" the brand perception of Rails vs PHP.

@m1guelpf 🙌

@adamlogic @kara_tuckerman Looks great! 🙌

@thejonotron @dchymko let’s do it!

@incredimike nice! 🙌

@jmckinven @buildyoursaas @jonbuda yes! that’s @iChris’ work! He’s awesome.

🎯

“Long after the work is gone, if you do things right, you’ll have good people, friends, co-workers, future co-workers around you that will be much more valuable than the things you created.” – @simplebits

https://link.medium.com/4cAZKx2iPX

@GoodMarketingHQ Nice work!

Any sense of how many sales it generated?

@conorgil Nice work! 🙌

@jasondoesstuff @ckelso WAIT IS JASON PREGNANT

@DeanWarwickNZ awesome! Thanks for listening. 👋

@DannyProl Yup, I think taking on employees is a huge responsibility.

I want to make sure we have a solid foundation before we do that!

@corey_gwin is there a gif for this

@JoeRguy @jayclouse @upsidefm @AmyNelsonVFA Another great show hosted on @TransistorFM! 💪

RT @taylorotwell: Sitting right at 900 attendees at @LaraconUS ... 😅

RT @valsopi: Had a question answered today by @mijustin on his “Build Your Saas” podcast / it’s the first question after the intro https://…

RT @adamd: @mijustin And to answer your question, I listened while I walked down to the coffee shop for an afternoon pick-me-up. Iced.

RT @adamd: Great grab bag of questions answered by @mijustin on this week's Build Your SaaS episode, including marketing plans and feature…

@DustinLeblanc @adamwathan Awesome 🙌

RT @buildyoursaas: "When I'm starting out, should I use ads to drive a bunch of traffic to my landing page?"

Teaser from today's episode:…

@DustinLeblanc @adamwathan 🙌

@r00k @tylertringas 👌 I've been adding "non-alcohol" (low alcohol) drink ideas here: https://justinjackson.ca/nobooze

@SQuinn7 @buildyoursaas *Eventually* yes.

We have a pretty big paid channel currently: affiliates. http://Transistor.fm/affiliates

@zavzen @buildyoursaas Our biggest strategy so far (with feature development) has been "wait and see." https://justinjackson.ca/wait

@mykemacapinlac Thanks! 🙌

I’m curious: are any companies currently using remote pair programming tools (like @PairWithTuple) for job interviews?

Seems like a good idea. 👌

(hat tip: @glenmccallumcan)

https://glenmccallum.com/2019/06/25/why-code-challenges-are-bad-practice-for-hiring-senior-developers/

@daveismynamecom @buildyoursaas Just Stripe!

@rezzz @mattragland Yup! It’s the best way to do it. 👌

RT @ola11king: 👇This thread is essential for anyone thinking of starting a business https://twitter.com/mijustin/status/1134879779209920514

@sunnysinghio @fajarsiddiqFS @matteing @ASpittel @kvlly @hnshah There are no easy answers here, and it depends a lot on your situation.

It’s a lot easier to get to “minimum viable income” if your personal expenses are low.

I flailed a lot before and after quitting my job: it came from the pressure of having to provide for my family.

It's like the fog of war in video games.

We're blinded by our context.

We don't know what's possible elsewhere on the map.

@KarenUnland Dang! I missed it. 😭

@DanielZarick @jonbuda I think it's all "meaningful action in a single direction."

@DanielZarick @jonbuda Also, from the beginning I had insight (because of Nathan Barry's experience) that affiliates could be a good growth channel for us.

@DanielZarick @jonbuda Yes. But remember: all of these things are interlocking.

I appeared on a podcast and didn't expect to get some great affiliates from it, but getting on the podcast is a result of thousands of steps before that.

@smithtimmytim awww yeaaah

@p1bug @buildyoursaas First customers came from my audience and Jon's network. 👍

Good post by @tylertringas on the different stages of a company’s growth, and what options you have for financing the business at each level:

https://tylertringas.com/the-entrepreneurs-new-path-of-maximum-optionality/

@scottbalster @buildyoursaas Oh man, I don't know much about the AR market, sorry.

@m1guelpf @buildyoursaas The marketing site is!