Tweets

Justin Jackson
Justin Jackson@mijustin
Replying to @tylertringas
@tylertringas Good point.

“Usage” still works in the sense that I we’re still using the hosting, zaps, monitoring.

If I never set up any zaps though, I’ll cancel my Zapier account. (Or, If zaps are no longer important to me)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
There’s a reason there are so many coffee shops:

Lots of people want coffee, and will buy a cup every day, consistently.

The same has to be true for SaaS:

Lots of people have to want your software, be willing to pay for it, and actually show up and use it consistently.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
On the flip side, I’ve had products where overall interest was low, but there was a small core of dedicated users.

Here too the product fizzled, because there wasn’t enough demand to sustain the product.

Some users loved it and used it, but there weren’t enough of them.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I’ve had products where the initial interest was high:

- lots of pre-launch buzz
- tons of people signing up for the waiting list
- a big spike in launch-day sales

...only to find that usage fizzled out after a few weeks.

People felt excited, but didn’t act on it long-term.
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Justin Jackson
Justin Jackson@mijustin
Replying to @hellofrombea
@hellofrombea It definitely depends on the market, the type of product you’re selling, and the outcome you’re looking for.

But, working backwards:

If our Visitor to Trial conversion is, say, 5%, and our Trial to Paid conversion is ~10%, that gives us a sense of how many prospects we’ll need
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Justin Jackson
Justin Jackson@mijustin
Two things that drive a successful product:

1. Demand
2. Usage

You need both.

It’s not enough for them to desire it; they need to use it.

It’s also not enough for just a few people to be using it; there needs to a considerable number of prospects who want it.
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Justin Jackson
Justin Jackson@mijustin
Replying to @wesbos
@wesbos Sorry, you mean Disney and Apple TV won't be good in Canada?
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Justin Jackson
Justin Jackson@mijustin
Netflix: $16.00
Disney+: $7.00
Apple TV: $4.99

🤔 Will folks cancel Netflix, and going with Disney+ & Apple TV?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
(BTW – I disagree with her about StoryBrand. I found it really compelling! I've constantly sharing Donald Miller's ideas with others)
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
"I was hoping to learn something new, that I hadn't heard before," is worth noting.

Our brains are always seeking out new, novel forms of information. If it feels old, humdrum, or cliché we write it off (and won't share it).

Repacking old material won't work.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
@robfitz This is fascinating:

- "I bought Recursion because @pjrvs recommended it."
- "I recommend Obstacle by @RyanHoliday because it's about overcoming adversity in life and in business."
- "I didn't enjoy SB. I was hoping to learn something new, that I hadn't heard before."
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Justin Jackson
Justin Jackson@mijustin
Is "pair designing" a thing like "pair programming" is?

Today I paired with @studiofellow.

I gave him a hard challenge: show me how to make this image look good using only Fireworks CS5, Photoshop CS5, or Sketch!

Full video here: https://youtu.be/Rd8PsxJSnGY
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Justin Jackson
Justin Jackson@mijustin
Replying to @stevejboyer
@stevejboyer @mattwensing Yeah. Those numbers seem so unreal.

32x - 64x more than we're doing right now.

I just want to make enough to pay for my kids' college. 😜
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Justin Jackson
Justin Jackson@mijustin
Replying to @maxogles
@maxogles We're working on a new feature that we (hope) will increase average revenue per user and expansion revenue. 👌
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Justin Jackson
Justin Jackson@mijustin
Exactly! For many, a good idea is worth the price of admission.

The book can fill in the details, or give you a framework for implementing a new process.

But what makes a book compelling is a simple, compelling truth that folks haven't heard anywhere else. https://twitter.com/CasJam/status/1171049292888444930
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Justin Jackson
Justin Jackson@mijustin
RT
RT @mijustin: I asked my subscribers: “What books do you recommend often to friends?”

One interesting finding: “shareable” books all have…
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
People ask me why I’ve been sharing @robfitz’s book (The Mom Test) so much.

It’s because it represents a single “big idea” that every business person should know:

“You can’t trust what customers say they’ll do in the future. You can only trust how they currently do things.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Books live and die on the “big idea” they represent.

“The big idea” is the part folks will share when they’re out for drinks, or having coffee, or chatting in Slack.

If that central idea isn’t shareable, the book won’t be recommended.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
When folks discover a new, compelling concept in a book, they want to share it with their friends.

Even if the rest of the book is just “ok,” the book still represents that “big idea” they want to share.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Examples:

Atomic Habits by @JamesClear – “Every action you take is a vote for who you are.”

Getting Real by @dhh & @jasonfried – “Build a software business on your terms without taking funding.”

Story Brand by @donaldmiller – “The customer is the hero of the story.”
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Justin Jackson
Justin Jackson@mijustin
I asked my subscribers: “What books do you recommend often to friends?”

One interesting finding: “shareable” books all have a single compelling idea that can be distilled down to a single line.

The book itself can be just “OK” as long as it represents an idea worth sharing.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @karaluton: If you really enjoyed a conference talk then make sure to let the speaker know. It can be a tweet or even as simple as a 'th…
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Justin Jackson
Justin Jackson@mijustin
Replying to @harisenbon79
@harisenbon79 @r00k @artofproductpod @megamaker First, it was $10/month.
Then, it was $19/month.
Then, it was $199/year.

We switched to yearly because it takes a long time for folks to benefit from a community.

We switched to lifetime access because folks started to dread the recurring annual payments.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mikevardy
@mikevardy ❤️

Btw - I wrote about something we talked about in tomorrow’s newsletter!
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Justin Jackson
Justin Jackson@mijustin
Replying to @r00k
@r00k @artofproductpod We’ve been running @megamaker as a paid community since 2013.

It’s private Slack + private forums.

After trying a bunch of different models, we found that monthly/annual doesn’t work as well as “pay once for lifetime access.”
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Justin Jackson
Justin Jackson@mijustin
Got to hang out with one of my favorite people today.

@mikevardy is one of the kindest, most genuine folks I know from the internet.

Always nice to spend time with you Mike! 🙌
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Justin Jackson
Justin Jackson@mijustin
RT
RT @janelleallen: In a recent post, @mijustin does a great dive into the importance of starting with your market. You don't want to create…
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Justin Jackson
Justin Jackson@mijustin
A very common question @jonbuda and I ask each other (as co-founders):

"Should we say 'yes' to this?"

Lately, we've been saying 'no' to a lot more things, and it feels GREAT. 👌
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Justin Jackson
Justin Jackson@mijustin
@schwabemeister The integration is for folks using our built-in website. It allows you to get email opt-ins here:
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Justin Jackson
Justin Jackson@mijustin
Replying to @endcrawl
@endcrawl This is really cool. The demo video describes what you do perfectly! 👌
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
@code @LostInTangent Thanks everyone! Here's the solution:

- Cmd + Shift + L will select all occurrences (and then you can paste / type text)
- Cmd + D will select one line at a time (and then you can paste / type text)
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Justin Jackson
Justin Jackson@mijustin
Need some Visual Studio @Code help:

When I highlight text, and it highlights similar items below, how do I replace the text in all of them at once?
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Justin Jackson
Justin Jackson@mijustin
How to spot a good product category:

"I just bought X."
"I just started doing X."
"I just switched from X to Y."
"My friend uses X, so I tried it."
"Using X, but want something like Y."
"X is better than anything else I've tried."
"It seems like everyone in my Slack is using X."
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Justin Jackson
Justin Jackson@mijustin
Seth Godin succinctly describes podcast economics.
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Justin Jackson
Justin Jackson@mijustin
Replying to @CasJam
@CasJam Dev friends: Telegram
Internet friends: Twitter / Slack DMs
IRL friends: iMessage
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Justin Jackson
Justin Jackson@mijustin
RT
RT @adamd: Best landing page I’ve seen all week.
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Justin Jackson
Justin Jackson@mijustin
Replying to @phpdreams
@phpdreams I'm confused.

Why would you stop following me even if I did support a certain party politically?

You're saying because I lean ideologically to the left, all my writing is "misguided?"
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Justin Jackson
Justin Jackson@mijustin
Replying to @phpdreams
@phpdreams I haven't picked a side. These are just results from that quiz website. 😉
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Justin Jackson
Justin Jackson@mijustin
Replying to @thesamparr
@theSamParr I think some level of patience + calm is a positive thing.

A lot of business is "gradual and then sudden."

It's the accumulation of years of creating, experimentation, and building relationships.
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Justin Jackson
Justin Jackson@mijustin
RT
RT @avclark: This talk from @mijustin is the best I’ve seen in a long time. There’s so much to say about this topic, and it’s been on my mi…
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