This is a classy moveWritten by Justin on December 6, 2010
After two outages on their chatting app Campfire, 37signals sent out this tweet:
Nobody will be paying for Campfire this month. We didn’t earn a dime after two outages within one week. So sorry for the disruption.
A great example of good customer support.
A newsletter for makers
Stories and inspiration for independent makers.
A newsletter for product people, developers, and designers.