Tweets

RT @buildyoursaas: 🤯 People are loving this @taylorotwell "#laravel history" episode.

https://saas.transistor.fm/episodes/taylor-otwell-didnt-even-like-computers

RT @adamlogic: Finally got around to reading @mijustin's book Jolt (which I purchased many months ago). It's like a choose-your-own-adventu…

RT @profgalloway: Mr Rogers FTW: "What matters in life is more than winning for ourselves but helping others win"

@barryvdh @marcelpociot 9-16.

They started... two years ago?

@dglawson152 Yes! We're seeing that in Canada too. 👍

@colindowling You can't put a price on freedom.

I know brilliant folks in AI and computer vision who are running their own indie companies. They wouldn't trade that autonomy and work for Google (even if you offered them millions).

@ssxio Yup, I agree.

@jameshull Exactly!

@tracymakes @JavaFXpert +1

RT @sagishrieber: Just wrapped up and amazing conversation with @mijustin for the Creativepreneur podcast!

“To succeed in building your br…

RT @yongfook: In a world of blog designs that look so generic, I quite like @mijustin’s grunge / punk style https://justinjackson.ca/charge-more (also t…

RT @asmartbear: @mijustin So don’t. Probably just one or two things right now can actually materially impact the business.

Whatever those…

RT @janelleallen: Pricing is way more complex than buzzwords like "value". Really insightful post from @mijustin about whether "charge more…

RT @Shpigford: 3/ Should you raise funding? ¯\_(ツ)_/¯ Maybe. But maybe not.

Are you a single person in their 20's who's able to take some…

RT @Shpigford: 2/ Should you charge more? ¯\_(ツ)_/¯ Maybe. But maybe not.

Having 1,000 $20 customers vs two $10,000 customers is arguably…

RT @Shpigford: 1/ The longer I play the SaaS game, the more my response to "what should I do about X?" is "¯\_(ツ)_/¯" or "just do whatever…

RT @valsopi: “Cut your features by 75%”

“Increase prices by 75%”

“Answer support with Yes and No”

“Tell everyone how your ways are the o…

RT @JamesClear: Step 1: Life is a series of games. Carefully choose which games you want to play.

Step 2: Each game has a set of rules. De…

@mastermaq Impressive Mack!

@jackmcdade Lol 😂

RT @stefanbauerme: This interview with @taylorotwell and @mijustin was sensational. He talks about his path from the past to the present. H…

@MichaelIshri @taylorotwell @laravelphp Thanks! ❤️

I have a longer version of this chat I'll probably post on @productpeopletv 👍

RT @DavidVII: This was a fantastic conversation about SaaS pricing. I'm nervous to experiment at this early stage, but this conversation ha…

@MrSimonBennett Yes! https://transistor.fm/how-to-start-a-podcast/

@JalisoCSP @JordanGal @r00k Beauty! 🙌 thanks for coming out.

@coolhandorg @JordanGal @r00k Thanks!

RT @Shpigford: This should be good! My thoughts on pricing have changed quite a bit over the years. Mainly I think too many people hold too…

@IanFortier Thanks! 🙌

@vic_bell @smithtimmytim Did you do the illustration work for @iamashley's @_withjack site? I love those illustrations!

@Patticus 😮 Turns out buying all that IP was worthwhile.

@JordanGal 😜

RT @mariepoulin: What I found fascinating about the interaction was that with ZERO context or information, a stranger felt they knew my bus…

@VelocityWong 😂

RT @ianlandsman: Nice post on pricing by @mijustin https://justinjackson.ca/charge-more

@bradt @CasJam @r00k I'm referring more to perceived value.

When I *really* think about it, Gmail is an incredible value. I started paying $0 for it, then $5/month, and now $10/month. But I use is 20x a day!

What's weird to me is I don't inherently value it more. Human psychology is strange.

@benmagg @PovilasKorop Thanks! 🙌

RT @PessimistsArc: 1938 tips on reducing kids’ book reading time:

- Withdraw all encouragement
relating to the reading of boo…

@bingofuel Yes please!

RT @TransistorFM: @heydjh Yes! 🙌

You can host multiple podcasts, with their own website + custom domain (with https), starting at $19 / mo…

RT @arikfr: "Charge more" is the most annoying advice I constantly get. 99% of the times, it comes without any context or thinking of our b…

@mgreiler Thanks for sharing it!

@MarcCicatello Thanks Marc!

RT @ideasasylum: A good post by @mijustin this morning about charging more (or not). Too often pricing discussions focus on the company not…

@siracusa @starwars Are you watching trailers?!?! 😮

@brechtify @adamwathan @JordanGal Brecht, I'm curious ('cause I'm almost 39, with 4 kids 😱).

What *is* enough?

@JonoCodes Thank you! Glad you it was interesting for you.

RT @wardsandler: Interesting thoughts by @mijustin on why charging less sometimes makes sense 🤔 https://justinjackson.ca/charge-more

@ianlandsman thanks!

RT @petersuhm: Such a great piece @mijustin! Thanks for writing these! https://justinjackson.ca/charge-more

@petersuhm thank you!

@sambreed he’s been hiding this whole time!!!

@NathanG Wait, is that Hamill?!?!

@joshuap @FounderQuest love u

@hanimourra 👍

@LashaKrikheli Hahaha. Nope. That just costs me more!

@benmansell I believe all of that can be edited in @TheStreaksApp.

It hadn't bothered me though.

@r00k @joshuap We're never going to forget this.

@SingleFounder I've been asked this thousands of times.

The only website I want notifications from is @Kayako (for @transistorfm support requests).

RT @nathanwpyle: Welcome To Your 30s Starter Pack

@StephenWilson "Old folks wheezing, an audio adventure."

RT @NielsHoven: 8/ "Moving the metrics" frequently manifested as increasing short-term, easily measured metrics (like revenue) at the expen…

RT @NielsHoven: 7/ It turned out that metrics weren't king. Retention was king. Metrics were just heuristics, actionable proxies that could…

@iChris feels like they rolled it back.

@iChris Nope. Can't get it to work. Even when I use a VPN.

RT @joeybeninghove: If the concept of "true" were a sliding scale, this statement would be the "most truest" of all. Devs looking to start…

RT @MattGiovanisci: I recently built a #podcast rack to record broadcast-level professional audio for #podcasting and music production.

He…

@vegan_bboy 🙌

@chrisbowler Yes!

RT @misterparker: You think your business idea is unique and special?

afraid to tell people because they might steal it?

I dare you to tr…

@arpitm19 Thanks! ❤️

@jdgraffam @earthlingworks @garrettdimon Yup. It depends on a number of factors.

Back in 2014, Basecamp was getting 2,000 emails a day (ref: https://freshdesk.com/customer-service-stories/basecamp-blog/)

We also use live chat, which has dramatically increased the amount of inbound we get. I'm OK with that for now because I'm eager to hear from folks.

@JDomanPipe Not right now, thanks.

@jimmyjacobson So true.

RT @asmartbear: Reminder to all founders:

Support == Sales.

Maybe even ===. https://twitter.com/mijustin/status/1115979048969064449

@scottbolinger Currently, it's hard work, but I can see how valuable it is (for Jon and I as founders) to do customer support.

@JoshSchoen Yup, I enjoy it too, but it definitely takes energy and focus to do it well.

However, there’s no greater reward than seeing folks have success with what you’ve built. 👍

RT @mattcassinelli: The new @_supercomputer episode that I definitely thought already went out earlier today is now actually out! https://t…

@danbenjamin Done 👍

@StephenWilson Are they talking about specific shows they like? (Or are they making podcasts?)

RT @buildyoursaas: New episode is up!

"Why the market you choose for your SaaS matters."

@jonbuda is away, so I phoned up my friend @spe…

@im_brian_d true!

RT @meyerweb: “Spacer dot gif, you say? Spacer… dot gif.”

(takes slow drag on cigarette)

“Now there’s a name I haven’t heard in… a long,…

RT @Shpigford: I love the internet.

@bingofuel I'm curious: do you have a blog post that describes how the producer role works?

RT @misterparker: How many apps/services do you use for todos? And what are they?

@adamwathan @tailwindcss Sweet! 🙌

RT @mbuckbee: Shout out to the lady behind me at the grocery store buying a 2-liter bottle of wine and a dozen doughnuts - we've all had th…

RT @BarrettABrooks: 100%. To add to this, it's perfectly ok to keep going to therapy or counseling as a wellness practice. It's a practice…

RT @tnorthcutt: Look, it's me! New service I'm offering; currently providing it for ConvertKit. If you're a SaaS and have (or should have!)…

RT @podsummit: Lessons From 7 Years of Podcasting.

@mijustin will be sharing his insights from running five successful podcasts, and behin…

RT @lovevalgeisler: Therapy is the best. All people should have access to therapy and go as often as possible.

(FWIW, I go once a month a…

RT @adamlogic: In my customer calls this week, I...

- Found a feature limitation that was too restrictive, fixed it in 30 minutes.
- Found…

@thejonotron But I don't wanna.

@Simonij_dk Yep! This link should do it: https://my.demio.com/recording/F2B91PqM

@chiandet @JordanGal You reduced churn by *lowering the cost of your plans? Tell me more! Why do you think it worked that way?

RT @jessicamwicks: @mijustin Totally agree. When you don’t need the sale you can focus on serving the customer’s needs, while when you do n…

@JordanGal What's the outcome in this context? Total annual revenue?

@joshuap "On the NEXT episode of @FounderQuest..."

@eliajf Yes, exactly!

RT @mooritzvc: @mijustin A concept worth getting familiar with that touches upon that point is "positive indifference".

You inherently and…