Tweets

Nice night

@MattPaulsonSD Same.

There’s a balance here, but I’m definitely shifting my priority to people I know.

@calebporzio I’m glad you did.

❤️ your insights, anecdotes, and perspective.

Listen here:

https://episodes.fm/1480884324/episode/NWQxMWE4ZjEtNjBlNi00YmQ0LTlkNWMtZjE5MTIxNmZlOGMx

If my Sunday morning walk is my church, this episode by @calebporzio is my sermon.

@daniel_nguyenx Gorgeous!

@CasJam Looks awesome

@climatepaige C’mon! Show me the receipts.

@p_millerd Yup

@damianhodgkiss This is a big lake - not the ocean. No dolphins!

What does a perfect work day look like for you?

What does a perfect "day off" look like for you?

💯 https://twitter.com/asmartbear/status/1810875092504567820

@abigailotwell @taylorotwell Congrats you two love birds! ❤️

@dqmonn Yes. I already posted an adjusted formula yesterday. https://twitter.com/mijustin/status/1811495480985059748

Nice paddle tonight!

@onurozer These are the stats I found:

•Americans drink an average of 399 servings of Coke products per year, with 63% of those servings being Coca-Cola Classic.
•Mexicans drink 665 servings of Coca-Cola products every year.

https://www.businessinsider.com/facts-about-coca-cola-2011-6

Also leaving reviews in all the places

I've been waiting for Patrick to start another podcast!!!

I'm listening to episode 1 (on @pocketcasts) right now. https://twitter.com/patio11/status/1811451471634006071


I just ate this whole thing help me lord

@climatepaige How often *do* you eat steak at a restaurant is the question. 😉

"The software business is a volume business." – @ianlandsman

If you sell a monthly subscription, there are two levers you can pull to increase sales volume:

- Price (raise prices or increase expansion revenue)
- Number of net new customers

Purchase frequency (1/month) x Price ($99/month) x Number of new customers (200) = sales volume

Exactly this.

In the wedding industry, you have to capture all the LTV $ in a single transaction.

And... next month you've got to find a whole new group of customers.

https://x.com/yogeshkd/status/1811491526037618938

@yogeshkd Exactly. Very low purchase frequency!

@ctwtn Retention is necessary but not sufficient.

If you only get five new $10/month customers a year, and your churn is low, you still don't have a great business.

The question for SaaS founders:

🤔 What can you do to increase the purchase frequency in your business?

Ideas:
- add-ons (additional $20/month to access certain features)
- usage-based billing (people use more and more credits and need to buy more)
- more team accounts

For a steakhouse to survive/thrive, they need to increase the purchase frequency of alcoholic drinks.

@jasonlbeggs Lol.

My guess is that even folks who LOVE steak only have it a few times per month.

@meoyawn Coffee has the advantage of being a socially acceptable drug.

Consider the difference in purchase frequency between a steakhouse and a coffee shop.

Steak = $64.25
How often do people want steak? Once every 1-2 months at most?

Latte = $6 x 30 days = $180
People want a coffee every day.

People might want something, but if they only want it occasionally (infrequently), your business is going to struggle.

Coca-Cola is successful because people who drink Coke drink 8 cans a week.

Starbucks is successful because people order a drink every day.

In so many businesses, purchase frequency is king.

Number of customers x purchase frequency = sales volume

@aarondfrancis Whoa! This is cool.

@levelsio I was just reading @rrhoover's essay on "How to make friends as an adult." He came to the same conclusion!

https://www.ryanhoover.me/post/how-to-make-new-friends-as-an-adult

There aren't many podcasts that can fill an arena with their fans.

@AcquiredFM is the exception! https://twitter.com/AcquiredFM/status/1811408219438530915

@jackmcdade @statamic @alpine @laravelphp @tailwindcss Incredible

@asmartbear @zapier For me, the truly useful applications of AI (and APIs) require a connectivity that just isn’t there: https://twitter.com/mijustin/status/1811112746102227203

@whereisjefe Yes!

Currently trying to strategize the best way to get from:

Kelowna, BC → Washington, DC
Dallas, TX → Kelowna, BC

Flying from the west side of North America to the east side is 🙈🔥💩

Will likely need to break the trip up by flying Kelowna → Toronto first.

@m1guelpf ❤️❤️❤️

@JordanGal That feels like a UX challenge!

How are you managing to get consistent output when prompts can vary so greatly?

@danshipper I use @usefathom for my personal site and @TransistorFM's marketing site.

@katarinabatina love

@m1guelpf I really dig this style. ✊

For AI/automation to be useful, it needs to seamlessly connect numerous steps in a process.

However, there are many roadblocks to making this work in practice.

The tasks that really take our time are beset with friction. https://twitter.com/mijustin/status/1811112746102227203

@podkindco Congrats on the launch! 🚀

On his "Internet of Bugs" YouTube channel, @CarlBrwn hits the nail on the head:

"Doing tasks cheaper and faster isn't nearly as disruptive if the tasks aren't difficult, or they aren't done well, or they aren't done correctly."

In business, the things I want to be automated (via API/AI) are still impossible:

- "File this form with the government, and pay the fees."
- "Register me for a Tax ID with this state government."
- "File payroll taxes for this state (with no API)."
- "When I get a tax notice,…

@EcomAlistair @browserbots Like... give browserbots my bank login info so it can login, navigate to that page, and download the PDFs?

This is the main challenge.

For AI/APIs to be useful, true connectivity between systems needs to be achieved.

In so many ways, we're still in the dark ages in this regard: very difficult to connect with data in banks, governments, big corps.

https://x.com/adii/status/1811109535463158026

@adii But how will it be different (this time around) than it was with APIs?

Technically, APIs/Plaid should be able to efficiently deliver my bank statements to my accounting software and my accountant.

But often:

a) they break, aren't reliable
b) aren't available for certain tasks…

@adii It's still really difficult to get different systems to talk to each other.

The things I want to automate are still not possible. I can't see this changing for many years!

https://x.com/mijustin/status/1811102699925979632

This was true in 2020 and is still true in 2024!

https://x.com/samwhoo/status/1313081351281823747

Patrick frequently mentions this "connectivity" problem in his posts.

Sure, you can do fancy/efficient stuff in a silo; the problem is connecting your silo to the other silos.

https://x.com/patio11/status/1721959193463112098

Another example: most small retail shops still have to manually enter new inventory into their Point of Sale.

When they receive a shipment, they can't simply scan the barcode and automatically have it populate the item name, size, color, and product image. 🤯

The distributor…

For example, my accountant needs me to download and send him my monthly bank statements manually.

But most banks can't/won't automate the process of downloading a CSV, which means an AI assistant, API, or Zapier isn't much help.

"Software ate the world," and now "AI is eating the world," but I'm not convinced it's going to bring about revolution (utopian or dystopian) because connecting all this stuff is still a Very Hard Problem™

Software and AI are still very much in silos.

Even with APIs & @Zapier, stuff isn't very well connected:

- automated bank feeds break all the time
- Siri still can't create an event in my Google Calendar
- people still need to manually copy data from one system to another

@calebporzio WOW!!! Congrats! 🎉🎉🎉

@SamSethi That looks like you're in my area of the world! (Okanagan Valley, British Columbia)

@VicVijayakumar This feels like the right answer.

By the time you turn 50, what’s your ideal $ for:

- annual income
- cash saved/invested

@aarondfrancis @ianlandsman you should watch this Beach Boys documentary:

https://disneyplus.com/browse/entity-de34d6b3-4084-4c04-bb6e-c2abf06f1ca7?sharesource=iOS

I didn’t realize there was such a competition between them and the Beatles!

@MostlyTechPod I love this new segment: “@ianlandsman sings The Beach Boys”

What does financial freedom look like to you?

- a certain amount of annual income
- a certain amount of money in the bank/investments
- or, a combination of both

When you need to build (and host) a standalone landing page, what do you use?

@johnspurlock This quote struck for me:

“Something can be amazingly cool and part of the future, but not a big part of the future.”

Back on the bike

@mikevardy Love this 💯

@arsawatt lol. Just the tribute

@drewwilson That place looks amazing.

This is cool: you can now upload video to @spotify, even if you're not hosting your podcast there. 👍

I woke up at 2am and thought of a good tweet.

“I’m sure I’ll remember that in the morning.”

Now it’s morning. Nope.

@sm 💯 I have 4. No economic scale!

This is a good point: a “disruptive product” might disrupt the customer’s life by causing upheaval, stress, and mayhem.

Most of the time people just want a simple solution; not a disruption. https://twitter.com/asmartbear/status/1808372857069547774

@cameronmoll Yes. The new Buzzsprout site looks good!

RT @TransistorFM: What's the best way to do an audio and video podcast (and distribute it to @YouTube, @spotifypodcasts, @ApplePodcasts, @p…

So far, "Upload your podcast..." is winning.

@cameronmoll Did you build the website?

Looks awesome!

@buzzsprout Looks sharp! Well done @AlbanBrooke and team. 👏

Using YouTube's new thumbnail A/B testing tool.

Which thumbnail do you think won?

@AndrewWarner Love this.

@valsopi Nice! Well done!! 👍

@kandros5591 @aarondfrancis @steve_tenuto @screenstudio Yeah. I dig that too.

Wrote this into a longer post here:
https://justinjackson.ca/investment-loops

And finally, "The IKEA effect" is also in play here:

People value things more when they've put effort into creating or setting them up.

By the time users hit that "sign up to continue" prompt, they've already built something in your app.

It's like giving someone Lego pieces,…

Next, there's "The Sunk cost fallacy:"

The more time a user invests in a product's onboarding, the more likely they are to keep going (even if it means pulling out their credit card).

First, there's "The endowment effect:"

Once people start using your product, they begin to feel a sense of ownership. They've customized it, added their data, and now it feels like "theirs."

These kinds of investment loops work on several psychological levels.

@aarondfrancis @steve_tenuto Also: I just bought the course!

Excited to support you guys on your journey. ❤️

(And maybe I'll have time to learn about SQLite one day??! 😅)

This is different than offering freemium (which is more like a full basic version of your product) or a free trial (where you sign up and get to use the product for 7-14 days).

It's more of an activation strategy, where you get users into using the product before asking them for…

For example, currently our signup/activation flow at @TransistorFM looks like this:

1. Visit marketing site
2. Click "Start free trial"
3. Enter credit card details
4. Arrive in the dashboard
5. Click "Create new podcast"
6. Enter podcast details
7. Click "Add episode"
8.…

The goal is to reduce activation friction, give people a taste of your app, and get them in motion, moving towards their goal.

@aarondfrancis @steve_tenuto I think SaaS marketers should be doing this more often:

1. Have people click "get started" and immediately bring them into your app (don't even ask for an email).
2. Only ask for signup info once they've started making some progress. "Sign up to continue."

I like this marketing strategy that @aarondfrancis and @steve_tenuto are using for their new course:

"Give them a taste!" 🍨

You click "start watching," and you're immediately in the course; no signup, no credit card.

Only once you've made progress do they ask you to pay.

@levelsio I need to up my weightlifting game for realz

I think that this is the best way to do an audio & video podcast at the same time:

1. Use a podcast hosting platform for audio (and submit to Spotify, Apple, etc)
2. Upload the video version to YouTube and add it to a Podcast Playlist. 👍 https://twitter.com/TransistorFM/status/1806412758725857358

@MrMooky THE ALGO KNOWS!

@TransistorFM @YouTube @spotifypodcasts @ApplePodcasts @pocketcasts I wish RSS-based video podcasting was more popular, but I think that this is the best way to do an audio & video podcast at the same time:

1. Use a podcast hosting platform for audio (and submit to Spotify, Apple, etc)
2. Upload the video version to YouTube, and add it to a…

@_gregoryjohn I asked chatgpt for a recipe. This right?

Ingredients:
1 cup of milk (dairy or plant-based like almond, coconut, or soy)
1 teaspoon turmeric powder
1/2 teaspoon ground cinnamon
1/4 teaspoon ground ginger (or a small piece of fresh ginger)
A pinch of black pepper (to enhance…