Tweets

Justin Jackson
Justin Jackson@mijustin
Argh. @desk's downtime is killing me.
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Justin Jackson
Justin Jackson@mijustin
Replying to @beect
@beect that still sounds like more fun than putting 4 kids to bed. ;)
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Justin Jackson
Justin Jackson@mijustin
"There’s a philosophy... that past success is the only indicator of future performance. I reject this entirely." http://buff.ly/Px1AaA
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Justin Jackson
Justin Jackson@mijustin
@sh Yes. I was channeling you today during a phone call with my CABLE COMPANY.
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Justin Jackson
Justin Jackson@mijustin
"Engagement is: trust, loyalty, open communication, clear goals, shared values and well-understood reward systems." http://buff.ly/Rvg35N
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Justin Jackson
Justin Jackson@mijustin
Service tip: if you mess up, just apologize. Don't talk about your perspective, story, or policy. Just apologize. cc @sh
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Justin Jackson
Justin Jackson@mijustin
Replying to @waynedenner
@waynedenner cool! Let me know when you launch. Our "beta" recorded phone call will probably be up at productpeople.tv today.
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Justin Jackson
Justin Jackson@mijustin
"The people who buy know exactly why the product is valuable to them. And they think we're charging a fair price." http://buff.ly/QwtOQb
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Justin Jackson
Justin Jackson@mijustin
Replying to @Evanish
@Evanish would you read a transcripted version? also: would you e interests in being a guest on the subj of customer dev?
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Justin Jackson
Justin Jackson@mijustin
Replying to @dchymko
@dchymko No way! Where do you live? Do they allow you to do that with building codes?
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Justin Jackson
Justin Jackson@mijustin
@InvestVernon great to see you today at the swap! We ended up going back at 2pm to get skates. Crazy!
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Justin Jackson
Justin Jackson@mijustin
I think if anyone is thinking about having 4 kids, watching me shop at the ski swap with mine would be enough to make you reconsider.
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Justin Jackson
Justin Jackson@mijustin
"Eager not to puncture anyone’s self-esteem, parents, teachers & coaches have praised Gen Y kids merely for showing up" http://buff.ly/Qxymqs
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Justin Jackson
Justin Jackson@mijustin
A job with a salary is a recurring revenue business.
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Justin Jackson
Justin Jackson@mijustin
"Why do companies spend millions on big data while continuing to ignore the simple things that make customers happy?" http://buff.ly/Po2QfV
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Justin Jackson
Justin Jackson@mijustin
What's the big deal about eating oatmeal, when all I feel is tired for real?
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Justin Jackson
Justin Jackson@mijustin
Replying to @statwonk
@statwonk this sounds cool. I like the idea of capturing worthwhile metrics, and using them to serve customers. I'm a happy @treehouse user!
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Justin Jackson
Justin Jackson@mijustin
Replying to @statwonk
@statwonk Interesting! Can you give me an example of how the dashboard helps you delight your users?
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Justin Jackson
Justin Jackson@mijustin
Replying to @adampatterson
@adampatterson sorry, what? By making what available to users? Big data? Can you think of a small company that is doing that?
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