Tweets

@sallyky Whoa! They are we a fancy office!

@icebearlabs Coffee breaks are the best.

@TemescalTim Yes!! Love work walks.

@cameronmoll 😂😂

@CasJam So good!! He’s such a good storyteller.

I think this is the best @AcquiredFM interview yet.

@haltgap Working with cool people is underrated.

@stympy What kind of snacks are we talking about?

Remote workers: what do you miss about working in an office?

@mbuckbee @fideloper Haha. Nope. They made “deluxe baked macaroni and cheese”

@DaronSpence It was incredible actually

They’ve just informed me they’re making “deluxe baked macaroni and cheese”

@jlengstorf So many folks getting hit hard this year!

Btw this is 🧀, not 🥕

My boys are cooking their own dinner tonight 👀

RT @mijustin: @tuple @adamwathan @r00k I'm a big fan of editing a simple index.html file, especially for personal sites!

I made this littl…

@IMJustinBrooke @tuple @adamwathan @r00k I've got blinking here 😉
https://justinjackson.ca/webmaster/

(Sadly, <blink> is deprecated)

Here's the full episode of the @tuple podcast. 👍

#t=3m43s" rel="noopener noreferrer">https://share.transistor.fm/s/bc73bbc3#t=3m43s

@tuple @adamwathan @r00k I'm a big fan of editing a simple index.html file, especially for personal sites!

I made this little project (called FUN.html) for anyone who wants to do just that:

https://justinjackson.ca/fun.html

On the most recent episode of the @tuple podcast:

The most interesting part for me was @adamwathan and @r00k discussing the merits (and drawbacks) of having a simple personal website — just an index.html file you edit.

@podcastharry Yup

@BennieB2015 @dieworkwear https://twitter.com/dieworkwear/status/1676373530286645248

@jlengstorf I need to check that graph in YouTube studio 👍

I’m almost always finish editing video on Friday afternoon (about this time - 4:30pm).

Is this a bad time to post it on YouTube?

@TransistorFM Can't wait until we can get YouTube stats inside the Transistor dashboard as well! 🙏

This podcast interview with @Starbucks founder @HowardSchultz was so good! https://twitter.com/AcquiredFM/status/1798880553586036898

@TransistorFM @iamjeremyenns @80sTVLadies This was a good one!

@80sTVLadies @iamjeremyenns Thanks for submitting your show! I hope it was helpful.

@r00k I’m super jealous of your move to NYC.

I ❤️ the energy there!!!

@nathanbarry @AliAbdaal Yes! 👏 Excited to hear this one.

Btw - this new studio looks sweet!

@arvidkahl Nice!!!! 👍

@nathanbarry Huge congrats Nathan! This is awesome. 👏

WHOA! @ConvertKit is becoming http://Kit.com

Congrats to @nathanbarry and the team! 👏

@iamdavidhill @laravelphp Congrats! 🙌

@driesvints Wow! Incredible! Congrats!

Sending lots of ❤️ to you and the family.

@mattragland Amazing! Congratulations! 🎉🎉

@johnspurlock @buildyoursaas @adamwathan Thanks for listening!

Personally, I think it’s cool that Adam ran the experiment. 👍

@SebastianRoehl @euboid @stripe I highly recommend reading @GeoffTRoberts’ post:

https://www.outseta.com/posts/global-sales-tax-compliance-and-remittance

@nbashaw Such a good episode!

Howard is a great storyteller!

One thing he's doing well is sharing his journey and the process behind everything he's doing.

As we speak, @TheMuska is live on Instagram, getting ready to sign a bunch of boards for his next product drop. 💯

@Daniel_Gardner @TheMuska Thank you. 🙏

Currently, Chad is leveraging his Instagram, where he announces the limited edition product drops he sells on  @Shopify.

This is a great start!

My advice is for him to start building an email list. With email, you own your distribution channel (instead of depending on social…

@TheMuska @thesamparr as a skater, I think you'd dig Chad Muska's recent story. 👍

"At the beginning of the pandemic, everything ended in skateboarding for me. Now, I want to build my platform and a little empire. I'm building the Muska brand."

In 1999, I met @TheMuska at Slam City Jam in Vancouver. He was at the height of his popularity. His pro model was selling 10,000 units a month, and he was one of the first playable characters in Tony Hawk's Pro Skater game.

But then, all the money and fame ran out.

"Right…

@chrispodcasting @TransistorFM Not yet! But maybe in the future.

Would love to see more apps (like @pocketcasts, @ApplePodcasts) supporting the podroll feature. 👍

(These get published to your podcast's RSS feed)

The feature already works in apps like @TrueFansFM:

You can now recommend other podcasts on @TransistorFM!

(A callback to the classic blogrolls of the past)

@appleinsider @Mike_Wuerthele Why.... It still works great! (Honestly)

@SethSilvers @AlbanBrooke Nope! It's not us.

@adamwathan Looks sweet!

@duellsy @njames @pocketcasts +1 for Pocket Casts!

@MostlyTechPod @aarondfrancis 👀 first-name basis: “Taylor”

Yesssssssss @EdmontonOilers

@justinmooretfam Yessssss 🔥🔥🔥

@m1guelpf What are your current thoughts on Laravel and “full stack” web dev?

Do you miss it?

@justinmooretfam @jayclouse that last episode you two did together was amazing.

Refreshing to hear biz folks share the vulnerability!

RT @ivanbrezakbrkan: @jayclouse I think @mijustin put it best:

“Good businesses have margin. 
Profit margin? Yes.
But also margin for your…

@nic_o_martin Awesome! 👏

First ride in looooong time. 🚵

You don’t realize how out of shape you are until you’re chasing your 14 year old up a mountain. 😅

@iamcoreyg Nice! 🙌

@claybitner @TransistorFM 🤣🤣🤣

@chrispodcasting @TransistorFM @inc_quill Thank you! 🙌

@ConvertKit In the email newsletter market, my guess is that @Mailchimp, @convertkit, @beehiiv, and @SubstackInc all serve a blend of consumers, hobbyists, community groups, prosumers, very small businesses, and bigger businesses.

They're not strictly B2B.

It's more of a spectrum.

B2C or B2B – which is better for SaaS?

In reality, many successful tech businesses serve a blend of B2C, B2P, B2SMB, B2B, and B2E customers.

For example, according to @ConvertKit's survey, a big chunk of the Creator market self-identify as hobbyists.

@mikker @tailwindcss This application was a delight!!!

@andrew_w_bass @TransistorFM Reasonable flights there from Europe.

@raechellambert @TransistorFM Thank you!

@troypavlek @TransistorFM This list is from our European employee, based on flight times that work for her. 👍

I'd love to do Edmonton!

@TransistorFM Our retreat is scheduled for September.

To get a vibe on how we run our team retreats, check out this post:

https://justinjackson.ca/team-retreat

This year, we'd like to do a few more outdoor activities together (hiking) and have more coworking sessions.

Based on this list, where should we go for our next @TransistorFM team retreat?

(In the past, we've gone to Montreal and Nashville)

Boston
Toronto
Philadelphia
Pittsburgh
Washington D.C
Baltimore
New York
Detroit
Raleigh/Durham
Cincinnati
Calgary
New York
Chicago…

Based on this list, where should we do our next @TransistorFM team retreat?

(In the past we've done Montreal and Nashville)

Boston
Toronto
Philadelphia
Pittsburgh
Washington D.C
Baltimore
New York
Detroit
Raleigh/Durham
Cincinnati
Calgary
New York
Chicago
Charlotte…

@nurijanian Yes! I wrote more about this here:

https://justinjackson.ca/the-market/

RT @stauffermatt: I just realized that, when I was naming my new podcast (@businesslaravel), I was subconsciously inspired by this fantasti…

@nbashaw @height_app Love this

@ianlandsman I’ve got this queued up for tomorrow! 🙌

YESSSS @EdmontonOilers 🔥🔥🔥

@asmartbear I’m also challenging the idea that these rules are often true.

In my cohort of indie founders it’s more likely to have a mix of B2C, B2P, B2B, B2E.

Many of us also have lower priced plans that start at $12-$19.

@theKevinShen @nathanbarry @HaleyJanicek 😮 NEW CONVERTKIT STUDIO?!

👀 can't wait to see it

@TransistorFM @danshipper @reidhoffman @stephsmithio @tylercowen @david_perell Wowsa. That guest list, @danshipper!!! 🤩🤩🤩

@Aspiiire1 🎯

@logan_codes @adamwathan Thanks! 🙏

@robwalling "Business is surfing" is a metaphor that illustrates that the market you're in determines much of your trajectory.

It's descriptive of what the shape of a good opportunity can look like, not prescriptive.

(I haven't given "audience-first" advice for a long time. I changed my…

@DavydeVries @adamwathan We're talking about a small team (6 people) who put in a good-faith effort to review 1,600(!!) applications, filter them down to 100 people and interview many of them.

They spent two months of full-time effort working on this!

They went through a genuine process and ultimately…

@robwalling How could we empirically determine that this is true, universally, "90 or 95% of the time"?

Subjectively, in my circle, most apps seem to have a strong B2C or B2P element:

Carrd, ConvertKit, Transistor, TailwindUI, Fathom Analytics, @levelsio's apps, @tdinh_me's apps...

@TheCustomerGuy I think we're misunderstanding each other here.

If you're saying "The worse customer support nightmares are caused by hitting product-market fit with a B2C product, " I don't think that's a generalized truth.

@kasperkamperman This is why I think the "B2C, B2P, B2B, B2E" convention isn't necessarily helpful when evaluating business ideas.

A large percentage of our customer base is B2C. They are hobbyists who spend money on their hobbies.

And... we also have customers who are B2P, B2B, B2E!

@TheCustomerGuy You made the statement: "Worst customer support nightmares are caused by hitting PMF with a B2C product."

I disagree with that statement.

"B2C is hard mode. B2B is easier."

It's not the "B2X" variable that makes business hard.

Finding an opportunity with a strong inflow of $, low expenses, and cracking user acquisition is hard.

Anyone who succeeds is an outlier.

Success is possible with B2C, B2P, B2B, B2E.

@shaneharter "The hard way."

It was way easier than other B2B products I've worked on.

Started working on it with partner in 2018. We were both full-time in 2019.

(My friends at Tailwind, Fathom Analytics, etc had a similar experience)

Biz can be challenging in B2C, B2P, B2B, and B2E.

@KKoppenhaver @adamwathan ❤️ glad it was helpful.

@mateusjatenee @adamwathan Lol. Why any of the @laravelphp community puts up with me is beyond me. 🤣

Since 2018, I've run a SaaS that targets consumers, and we have:

- low churn (1.9% last month)
- 0.02% Stripe disputes
- strong LTV

Plus:

- we enjoy giving customer support to our customers (live chat)
- we have a calm business, where team members enjoy their job

@TheCustomerGuy Sure, that's your N=1.

At our company, we have:

- low churn (1.9% last month)
- 0.02% Stripe disputes
- strong LTV

Plus:

- we enjoy giving customer support to our customers (live chat)
- we have a calm business, where team members enjoy their job

@shaneharter Since 2018, I've run a SaaS that targets consumers, and we have:

- low churn (1.9% last month)
- 0.02% Stripe disputes
- strong LTV

Plus:

- we enjoy giving customer support to our customers (live chat)
- we have a calm business, where team members enjoy their job

You're looking for an opportunity with consistently high sales volume.

That could come from 5,000 customers or 500.

What matters is having a regular inflow of $$$ with reasonably low expenses.

My desire is that we don’t preclude ourselves from legitimate opportunities because we heard someone say “low-prices are bad.”

Carrd, Beehiv, TailwindUI, @usefathom, @TransistorFM, @ConvertKit all have “low prices” and are successful.

Don’t pigeon-hole your thinking!

@nickbona User acquisition can be challenging in B2C, B2P, B2B, and B2E.

@zach_legweak Exactly.

@shaneharter That's just not universally true though.

That mindset precludes you from exploring opportunities where there might be a high monthly sales volume $$$, with reasonably low expenses.

@davidamunga_ 🎯 You're looking for an opportunity with consistent, high sales volume.

That could come from 5,000 customers or 500.

What matters is having a regular inflow of $$$, with reasonably low expenses.

@dvassallo 🎯