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Justin Jackson
Justin Jackson@mijustin
I just deleted iWeb.app
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Justin Jackson
Justin Jackson@mijustin
Replying to @andrewculver
@andrewculver Yes. Aviary is the best I've seen so far in this space. The key is to make it dead simple to do the simple tasks.
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Justin Jackson
Justin Jackson@mijustin
@staydecent I've got to try Ecquire out! I'm downloading it now.
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Justin Jackson
Justin Jackson@mijustin
@kdnewton sweet! Those were early episodes. ;) Let me know what you think.
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Justin Jackson
Justin Jackson@mijustin
Switching to different software is hard because changing your workflow is hard.
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Justin Jackson
Justin Jackson@mijustin
The manipulation of images is still the hardest problem to solve for CMS users. Nobody's really cracked it.
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Justin Jackson
Justin Jackson@mijustin
@stevetsuida it's so sad. I've been a big Fireworks user since 1998. FW had the perfect workflow for the web.
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Justin Jackson
Justin Jackson@mijustin
What's missing from most of the "cloud computing" news stories: customer support is one of the primary features most B2B customers want.
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Justin Jackson
Justin Jackson@mijustin
Replying to @macournoyer
@macournoyer ha ha. I think they like that just a little bit better than a Brit faking a Parisian accent.
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Justin Jackson
Justin Jackson@mijustin
Replying to @chadkoh
@chadkoh @pixelsavvy ha ha. I don't know if we need a new icon. I'm still a big fan of a green button that says "Save".
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Justin Jackson
Justin Jackson@mijustin
Replying to @chadkoh
@chadkoh @pixelsavvy I can think of one: many users have an "emotional need" to click "Save". The button gives them a sense of control.
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Justin Jackson
Justin Jackson@mijustin
@stevetsuida even tougher to explain to a 3 year-old. ;) "It's kind of like two kids not wanting to play together in the park."
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Justin Jackson
Justin Jackson@mijustin
RT
RT @patio11: Suffering does not cause success.
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Justin Jackson
Justin Jackson@mijustin
The destructive power of kids goes up exponentially for each kid you add to the group.

(If they're 3 year-olds, double it)
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Justin Jackson
Justin Jackson@mijustin
So glad dads fought for the right to wear our bathrobes all day on weekends. #rights
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Justin Jackson
Justin Jackson@mijustin
@SweatingCommas this is why support is such a difficult job. Proactive work (writing, planning, coordinating) requires uninterrupted focus
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Justin Jackson
Justin Jackson@mijustin
It's extremely difficult to switch your brain from "reactive" mode to "proactive" mode.
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Justin Jackson
Justin Jackson@mijustin
Went for a hike during my lunch-hour. This was my favorite photo from that trip. #vernonbc
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Justin Jackson
Justin Jackson@mijustin
@greycanalcoffee yeah. But that dairy farmer selling cream in the booth next to you was pissed.
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Justin Jackson
Justin Jackson@mijustin
I like black t-shirts with the sleeves ripped off.
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Justin Jackson
Justin Jackson@mijustin
Here's my best career advice: learn how to sell.
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Justin Jackson
Justin Jackson@mijustin
Replying to @kylefox
@kylefox yeah! I've been doing some image SEO (go to Google images and search "Justin Jackson"). I've got some strong athlete competition.
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Justin Jackson
Justin Jackson@mijustin
@hnshah what software is this screenshot from? Can I get that view in Kissmetrics?
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Justin Jackson
Justin Jackson@mijustin
@SweatingCommas yes. Printable reports are often important to users: they want something they can bring to meetings and say "I did this!"
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Justin Jackson
Justin Jackson@mijustin
@SweatingCommas yes! I've seen that motivation come up over and over again. (or were you being sarcastic?) ;)
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Justin Jackson
Justin Jackson@mijustin
I have to keep reminding myself: users don't care about tools or features. They care about outcomes.
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Justin Jackson
Justin Jackson@mijustin
"When you get more reckless, work harder, go to the tougher areas, get more committed... the more lucky you get.” - Craig McTavish
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Justin Jackson
Justin Jackson@mijustin
Replying to @amyhoy
@amyhoy we were (at the beginning) as well. But once we had more kids, we couldn't do it anymore. So much time, energy, stress and worry.
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