Tweets

Justin Jackson
Justin Jackson@mijustin
Hello Internet. I’m getting a hair cut today.
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Justin Jackson
Justin Jackson@mijustin
Replying to @Shpigford
@Shpigford agreed. “Than ever” is just me saying “businesses have always been hard.”

I’m just talking out loud trying to figure shit out ;)
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Justin Jackson
Justin Jackson@mijustin
Replying to @AndrewAskins
@AndrewAskins agreed.

But expensive in that they’re harder to reach online than devs, designers, freelancers, startups.
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Justin Jackson
Justin Jackson@mijustin
There could be a "SaaS backlash" where folks go back to desktop clients.

With so much focus on SaaS it might be ripe for disruption. 😉
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Maybe, while everyone else is starting a SaaS, your best bet is to pursue other models:

Pay-to-download
Pay once web apps
Consulting
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Remember, "SaaS" isn't a destination.

It's just a licensing and delivery model.

Models are fallible. It's not a golden ticket.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Starting a SaaS is easier than ever.

But building something that scales and is profitable? That's as hard as ever.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Alright folks. I've listened. You're right.

Starting a SaaS in 2016 is no greater gamble than it's ever been.

Relatively cheap to start.
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Justin Jackson
Justin Jackson@mijustin
Replying to @delk
@delk do you have a link to the study / data? I'd love to look at it.
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Justin Jackson
Justin Jackson@mijustin
@LinusEdwards any congested market is challenging because you really have to stand out.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
I'm not saying you shouldn't build a SaaS in 2016. You might win!

I'm just wondering if you have a better chance of winning somewhere else.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
"We can't build these basic crud apps like we used to be able to. The stuff’s too competitive now." - @robwalling
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Point taken. Starting a SaaS is probably still cheap and easy.

But scaling non-CRUD apps is way more expensive + hard than you might think.
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Justin Jackson
Justin Jackson@mijustin
Replying to @Shpigford
@Shpigford @delk gotcha. I agree. Starting a SaaS is probably still relatively cheap.

Scaling is the hard / expensive part. ;)
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Justin Jackson
Justin Jackson@mijustin
Replying to @Shpigford
@Shpigford their infrastructure + support costs are quite a big chunk of revenue. They've solved that for now, but if ESP raises rates...
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Justin Jackson
Justin Jackson@mijustin
Replying to @delk
@delk @Shpigford the trend I'm seeing is more expensive:

1. Scaling of infrastructure
2. Hiring required team
3. Customer acquisition
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Justin Jackson
Justin Jackson@mijustin
Replying to @Shpigford
@Shpigford you don't think you need:

1. More skill
2. More money
3. More people

than before?
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Justin Jackson
Justin Jackson@mijustin
Replying to @ianlandsman
@ianlandsman agreed. Do you think the complexity / messiness of the available problems has gone up? Very hard to start a PM app these days.
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Justin Jackson
Justin Jackson@mijustin
Replying to @Todd_Pritts
.@Todd_Pritts yes! Challenge with those big meaty issues = they need lots of $ to work. Difficult to bootstrap. Harder to make profitable.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Example: MailChimp, Campaign Monitor, Drip, ConvertKit are all successful SaaS

All target a really unpleasant problem: mass email delivery.
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Justin Jackson
Justin Jackson@mijustin
Replying to @ianlandsman
@ianlandsman agreed. What opportunities do you see that we're not seeing?

Enterprise sales?
Software / service combos?
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Challenges:

1. You can't just build a simple CRUD app.
2. Most niches are saturated.
3. Remaining opportunities are messy + expensive.
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Justin Jackson
Justin Jackson@mijustin
Starting a SaaS in 2016 is a bigger gamble than ever.

Still opportunity for disruption (à la @SlackHQ), but increasingly rare.
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Justin Jackson
Justin Jackson@mijustin
Replying to @nbashaw
@nbashaw also: there's always been a discrepancy between what people *say* they want, and what they *actually* do.
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Justin Jackson
Justin Jackson@mijustin
Replying to @nbashaw
@nbashaw challenging, because those are just the folks that are vocal this week.
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Justin Jackson
Justin Jackson@mijustin
Replying to @plehoux
.@plehoux yes! I’m seeing more and more examples of low cost contributing to desire. Feels “attainable.”
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Justin Jackson
Justin Jackson@mijustin
Replying to @gonsanchezs
@gonsanchezs yes! (Although, Google was able to disrupt many Excel users by offering their tool for free).
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Justin Jackson
Justin Jackson@mijustin
Using Google Analytics is a convoluted way of answering 2 simple questions:

1. How many $ did I make today?
2. Where did those $ come from?
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Justin Jackson
Justin Jackson@mijustin
Products often fail because the customer is just not motivated to switch from their existing solution.

"Good enough" is really sticky.
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Justin Jackson
Justin Jackson@mijustin
Replying to @Beryllium9
.@Beryllium9 yes! Sometimes early movers are too early.

I think we'll actually see an AR Glass-like device get wide adoption soon.
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Justin Jackson
Justin Jackson@mijustin
Replying to @clayhebert
.@clayhebert true, but when I first saw Boosted Boards I said:

"Those look ridiculous."

But when I saw Neistat riding it, I wanted one.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
There are many factors that influence customer desire:

- timing
- age group
- peer group
- culture + influencers
- pressing, unmet needs
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
"Hover boards" are a counter example:

- no mission
- simple engineering
- spread via Vine
- good timing

Every 13 year-old wanted one.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Segway is a good example:

- inspiring mission
- brilliant engineering
- tons of pre-release hype

But it didn't hit a nerve. No desire.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
There are so many "of course this should exist!" products out there.

Just because it feels pragmatic doesn't mean the market *wants it*.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Some products "sound like a good idea" objectively, but are not desired subjectively.

A good idea isn't enough.
It must be desired.
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Justin Jackson
Justin Jackson@mijustin
Here’s the reaction you want when you pitch your product:

“Yes!!! I’ve been looking for something like this.”

You’ve hit the nerve.
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Justin Jackson
Justin Jackson@mijustin
Replying to @mijustin
Everyone's affected except for me! Look at my follower count! 😮
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Justin Jackson
Justin Jackson@mijustin
Weird Twitter bug right now: everyone has 0 tweets and 0 followers.

We're all the same! Twitter socialism!
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Justin Jackson
Justin Jackson@mijustin
Replying to @iChris
@iChris btw - when are you going to do your Instagram course?!
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Justin Jackson
Justin Jackson@mijustin
Replying to @iChris
@iChris yes, likely. The snap chat UI is super frustrating to use too.
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Justin Jackson
Justin Jackson@mijustin
Thanks to everyone who joined me for the live video thing. That was fun! I'll definitely do it again.
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